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Vonage I called Vonage last night. They confirmed looking at my dashboard the screwy
I called Vonage last night. They confirmed looking at my dashboard the screwy caller ID issues. They are sending me their current Linksys Combo Router and ATA adapter buillt in. I already use an 8 port Linksys Router, but what the heck, I can use this puppy too which has QOS built in. My current Linsys Router is a BEFSR81. I use a static IP with Cox Cable here, so to get everything working without issues, I was running my Cable modem to a plain old switch. Then from the switch, I was feeding the Motorola adapter (which they told me last night was now discontinued, which my issue as one of the reasons. I then feed the Router from the switch. This way the adapter uses DHCP, and my home network is running of my 8 port router setup with a static IP.
And for others looking in on this, yes, I tried all sorts of combinations including using a static IP on the Motorola adapter and running it both between the cable modem and router, or behind the router. My current setup was the only way for me to have all my networking stuff here work correctly, icluding an FTP server which is why I needed a static IP.
My guess is I can now feed the my cable modem to the new Linksys Router/adapter they are shipping me.
Linksys RT31P2 Device 1 $89.99 $0.00
Then link that router to my current router.
Below is an E-Mail from them. Maybe you should do the same :)
Subject: [vonage.com #890432] Automated Response: CallerID not showing up on Motorola
From: "Vonage Customer Care" <service@vonage.com>
To: mjldds@mjldds.lvcoxmail.com
Date: Thu, 11 Nov 2004 04:57:38 +0000 (GMT)
We have received your recent request for assistance and have opened ticket
[vonage.com #890432] for you.
We promise to respond as quickly as possible. If you are experiencing any
issues or problems with your service please send us your account number,
home networking configuration and a brief description of your problem.
You can send additional information by replying to this email. Please make sure that the string: [vonage.com #890432] is in the subject line of
all future correspondence.
Thanks again for contacting us.
Regards,
Vonage Customer Care
I just now received an RMA and they are shipping me the new adapter.
Regards......
Read The Full Thread: Daylight Savings time
• I live in Henderson, Nevada. My Time zone settings on the Dashboard are correct
• Give it a minute, you might see a ping come from Vonage that will fix...
• Thanks. You're right :)
All is OK this morning. Drove me nut's yesterday.
Still
• Same problem here. Tech support was NO help. I keep setting the phones to the correct
• Thanks. I'll try calling again and "suggest" that they send a new router.
• You're welcome :)
mjldds posted "I called Vonage last night. They confirmed looking at my dashboard the screwy" on 11/11/2004 |
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