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Tomekaxali Posted:
Czy wiesz, co to
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diazou Posted:
Hello, It's
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On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
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On Feb 23, 2017 at 12:33:52

beast321 Posted:
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Av8rix Posted:
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tplink Posted:
Im trying to add
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On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
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On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
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rio
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On Nov 08, 2016 at 11:59:50


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Vonage I bought my PAP2 at Best Buy via rebate VON-4901. This rebate was valid from 02/06/2005



I bought my PAP2 at Best Buy via rebate VON-4901. This rebate was valid from 02/06/2005 to 06/18/2005. My purchase was made on 06/14/2005 and I mailed in my rebate shortly after. I jumped through all the little hoops, read all the instructions and followed the rebate to the letter. I got a post card informing me that my rebate had been declined for the following reason:

Purchase was made outside of the qualifying period.

I called the number on the postcard which turned out to be general Vonage customer service. I selected Billing out of the thousands of options since that was as close to rebate as any option. The billing guy pounded away on the computer for a while and then asked if I could hold. 10 minutes later Customer Care answers. "Oh you've dialed the wrong number". Uh no, I was dumped on them. Customer care tells me to call 800-347-4017 which is the new rebate phone number. Would be nice if they had included that on the postcard they sent me. Called that number " Oh our computers are updating can you call back tmo?" !

I called back in about 30 mins and got someone that was helpful. She looked up the rebate and said that it had ended on 06/11/2005! This is reflected on the https://www.web-rebates.com/vonage/ website. Well thats not what the info from Best Buy says on the rebate I mailed in and the rebate is still available here :

http://www.bestbuy.com/site/olspage.jsp?id=cat12105&type=page&rebateid=55246&skuid=6778365&h=403

She asks if I have copies of the rebate form that I sent in which I did. So I had to fax everything in to her despite the fact that I had already mailed it all in. Now I am waiting 7 to 10 business days so that they may enter the new info into the system concerning my rebate. What nonsense! So anyone who used the Best Buy rebate VON-4901 be warned. If you bought your PAP2 between 06/12/2005 and 06/18/2005 your claim will be denied!



Read The Full Thread:

Best Buy VON-4901 PAP2 rebate warning


It sounds like in this case this may be an error on Best Buys part, not specifically
I sent an email to Best Buy as well and am waiting on a reply. I really dont know who's
Did you call 1-888-BESTBUY yet?
No i sent an email to them like I said. The rejection postcard with the wrong phone
I too have had a problem with Vonage's rebate system. I purchased a PAP2 Linksys
God guys, call the 800 number please....then post the results...
Hi Trowski, Okay I called the 888-Best Buy number. The automated system stated
Well, it may be you are in a hard place now. If Vonage ended the promotion at a certain
Thanks for the suggestion. I am going to give the rebate center a little more time

MorganB posted "I bought my PAP2 at Best Buy via rebate VON-4901. This rebate was valid from 02/06/2005" on 07/14/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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