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Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26


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Vonage I became a Vonage customer at the same time I was moving from one house to another.



I became a Vonage customer at the same time I was moving from one house to another. We had two POTS lines in our old house and my plan was to keep one POTS line in the new house and use Vongae for our second line. My problem was trying to figure out how to keep *both* phone numbers in the new house. Since this was an in-town move it was no problem for SBC to transfer one of the phone numbers to the new residence. But SBC told me that as soon as the second line was disconnected at the old house, that number would no longer qualify for LNP (Local Number Portability) transfer. "No lnp for disconnected numbers." That would mean the number couldn't transfer to Vonage.

My solution was to use a service of SBC called "Mover's VoiceMail." The idea is that you can have voicemail service on a line that is no longer ringing in your old residence. I thought if I put this in place for a month, then that would give Vonage a chance to snag the number before it became truly disconnected. (At least I thought that was worth a try.)

As the end of the month of Mover's Voicemail approached, I started calling the LNP department at Vonage, letting them know that it was now or never. Well, the month passed and my Mover's Voicemail was replaced by a message saying, "[This number] is disconnected. There is no new number."

Through all of this the folks at Vonage were very nice, but seemed to lack any useful information. All they ever said was, "I see your request was transferred to the carrier on January 1st." In fact, "the carrier" is a third party Vonage has contracted with to handle the LNP requests. "The carrier" functions like a black box. An LNP request goes in and then eventually something may pop out. The Vonage folks seem not to know or to be able to find out any of the details about how any given LNP request is fairing with "the carrier." Furthermore, given the very long delays, it seems obvious that "the carrier" is not promptly forwarding the lnp requests they receive from Vonage to the various local phone companies. Perhaps they store them up and send them out in batches?

When I asked one of the Vonage reps who "the Carrier" is, they replied, "That information is confidential." Oh. Wow. I'm not sure the reason for the secrecy, but it surely isn't because using the services of "the carrier" is providing Vonage with any kind of competitive advantage.



Read The Full Thread:

lnp failure



Anonymous posted "I became a Vonage customer at the same time I was moving from one house to another." on 01/24/2004

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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