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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage I am thinking of a switch to vonage. This is really two questions, so the easy one



I am thinking of a switch to Vonage. This is really two questions, so the easy one first:

1) A friend has Vonage. Her calls arrive at my house with the caller ID name "Vonage Holdings" instead of her real name. IS this common? Can she get her real name put in the caller ID? Can I expect the same?

2) The real question. Been using Voip with another company for some time. Call quality currently is ok but I suffer random audio drop outs. I have tried a Grandstream 386 and a Sipura with the current provider and have experienced different problems with each ATA but never managed to get rid of the random drops. Sometimes they're very frequent and annoying, some days I I don't have any problems. Interestingly, the company I work for also provides me Voip service in the form of a Cisco 7960 phone that uses SCCP back to a Cisco call manager cluster over a dedicated VPN hardware devices. Calls over that occasionally drop or the audio breaks down. I am tempted to think my cable modem line is not optimal.

A quick look at the myvoipspeed test site gave me the following which kind of backs up the theory with the low qoS score?

Speed test statistics
-
Download speed: 2693416 bps
Upload speed: 2524720 bps
Quality of service: 43 %
Download test type: socket
Upload test type: socket
Maximum download pause: 468 ms
Average download pause: 5 ms
Minimum round trip time to server: 38 ms
Average round trip time to server: 75 ms

Voip test statistics
-
Jitter: you -> server: 4.2 ms
Jitter: server -> you: 2.5 ms
Packet loss: you -> server: 0.1 %
Packet loss: server -> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 42
Estimated MOS score: 4.0

Sadly I don't have the real admin name/pass to really drill in to my comcast cable modem to get better info & stats, just the following from the cusadmin account:

Downstream Frequency 729000000 Hz
Lock Status Locked
Modulation 256 QAM
Symbol Rate 5.360537 Msym/sec
Downstream Power -7.7 dBmV
SNR 38.038 dB

Upstream Channel
Upstream Frequency 37008000 Hz
Lock Status Locked
Modulation 16QAM
Symbol Rate 2560000 sym/sec
Upstream Power 50.5 dBmV
Channel ID 3

Do those figures look ok? Because both my business and personal Voip services are suffering - and mostly because I know my business line ought to be flawless - I really think this could be a line problem.

Anyone got any ideas?



Read The Full Thread:

Maybe switching to V... some questions...


For the caller ID it never shows your name.
Is that just a straight forward service limitation?
As far as I know, all that ever comes up is the phone number, and if you call another
I wanna make it short because i have to take out my Daughter and wife ou t :P Vonage
I'll chime in with my two cents. We cannot tell the difference between the quality
not only the 1800 #'s has echos but also if i call any number like i call Lebanon (international)or
what equipment do you have and who is your ip?
Don't worry for (TS)trouble shooting, it's a netwrok problem from Vonage. I have
I found my way here from your other (locked) post. I would be interested in some

fihzy posted "I am thinking of a switch to vonage. This is really two questions, so the easy one" on 05/12/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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