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Topic:
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On Jun 24, 2017 at 09:15:34

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Topic:
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In The Forum:
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Topic:
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On Apr 27, 2017 at 10:42:50

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Review: My First Day With Vonage, Excellent!
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Vonage Customer Review: One month with Vonage, and...
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Vonage I am posting this to warn anyone that is thinking about LNP to Vonage...To said



I am posting this to warn anyone that is thinking about LNP to Vonage...To said the least, Vonage does not care about customer service since they have your credit card on file....

After waiting for LNP since May 2005. My number finally got ported from Verizon to Vonage on Aug 31 2005... and I thought I can finally start using my old number for the last 10 yrs via Vonage... NO... It's only the start.....

On Sept. 3 2005.. I receive another email from Vonage that LNP was incomplete and they are investigating my LNP transfer with my carrier... since then, I have call numerous time to Vonage to check on the status.. not to said the wait is at least 30 mins each time to talk to a live person... I have also been emailing them but with no reply from their end....

Now.. the old number has been disconnected and I have no idea who is my at fault here..
I believe Verizon had done their part since they gave me the release ticket number from their side to prove that Vonage has the number... But Vonage is alway saying they have to escalate with their Tier 2 support and would give me a call back to let me know the status.. but. they have never done that...

Any suggestion?



Read The Full Thread:

Got disconnected after Verizon confimed LNP Completed


I'm having the same problem. Verizon released my number October 1 but said that
Just want to give an update... Vonage has finally transfer my number and everything

Klau12345 posted "I am posting this to warn anyone that is thinking about LNP to Vonage...To said" on 09/21/2005

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