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Vonage I am on Adelphia Cable using a Motorola SB5100 modem, to a D-Link DI-614+ Router
I am on Adelphia Cable using a Motorola SB5100 modem, to a D-Link DI-614+ Router with a Linksys PAP2 adapter. I've run numerous test for bandwidth and VoIP quality. The bandwidth is 4Mbps+ down and 400Kbps+ up and the TestYourVoIP looks good From Boston but the To Boston shows some packet discards and a Random Loss.
MOS Analysis from You TO Boston
Media Quality MOS 4.2 / 5.0
(Best with G.711 is 4.4)
Degradation Sources
Codec 0.57 76.7%
Latency 0.00 0.0%
Packet Discards 0.17 23.3%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip Latency 183 ms
Packet Discards 0.8%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 60 ms
Random Loss
Jitter Min: 0 ms
Avg: 4 ms
Max: 100 ms
Signaling Quality
Post-Dial Delay 130 ms
Call Setup Time 160 ms
Media Delay 350 ms
I am experiencing two problems:
The first is the dreaded "beeping" that the caller hears. Yes, I searched this forum for similar issues and found that this problem first surfaced in 2004 and I could not find a post which had a solution. It seems that everyone is complaining to Vonage about it and having tickets opened but so far no solution. Everyone knows the details so I won't go into a description.
The second issue is with ring delay on outgoing calls. The first ring takes anywhere from 7 to 11 seconds. There is no problem with the incoming calls.
So, there is my tale of woe!!! Suggestions welcomed.
Thanks
Joe P
Read The Full Thread: New Service - Two Issues
• On the spurrious DTMF tone detection, I believe Vonage can adjust the sensitivity
• In regard to the DTMF tone, how would I proceed to get it adjusted, call Tech Support
• Yep, tech support can adjust the DTMF selectivity easily... most of the level
• So, I guess I am calling Tech Support? Any advice on how to get beyond the Level 1
• I placed a call to Tech Support and got a Level 2 Tech. He suggested booting the device
• Called Tech Support again this morning. This Tech said he made some "configuration"
JoeP posted "I am on Adelphia Cable using a Motorola SB5100 modem, to a D-Link DI-614+ Router" on 09/20/2005 |
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