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Hard Wiring - Installation
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On Oct 24, 2017 at 22:29:48

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Hard Wiring - Installation
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Hardwiring in a Rental House
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On Apr 27, 2017 at 18:52:02

Trafford Posted:
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On Feb 23, 2017 at 18:33:52

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Vonage I am having a problem with my new Vonage service. When people call me they here back



I am having a problem with my new Vonage service. When people call me they here back their conversation with a very short delay. It is very confusing to say the least. It is the most severe when I am talking on a Panasonic KX-TG 2356, it is pretty much always there. On the other phones in my house it only happens if I speak loudly for a moment. I have talked to a Vonage rep and he confirmed problem, but couldn't offer a solution other than get a different phone. The problem occurs even if the phone is directly connected to my Vonage router, so house wiring is probably not the problem. It appears that the panasonic phone is more sensitive to sound than the other phones. I have turn the volume way down and the problem still occurs. There is also a annoying hiss that continues on from the Vonage side after the end of your sentence. I am very much impressed with the cost and functionally of Vonage and hope I can get these issues resolved or my family (spelled wife) will insists on switching back.

One more point. In the router under status voice there is a "Provisioning Status" which is Provisioning failed. I am not sure what this is.

The requested info follows:
Download 2.60 Mbps
Upload 435 kbps
Device Linksys WRTP54G
Firmware Version: 1.00.18
Phone Panasonic KX-TG 2356

1. Location: Buffalo NY
2. ISP: Adelphia - Cable
3. Upload: 2.86 Mbps Download: 285 kbps
4. Modem: Motorola Surfboard SB3100
5. Vonage adapter: Linksys WRTP54G
6. Setup of Network: Modem->Vonage Adapter->PC
7. A delayed ECHO
MOS Analysis From You TO Boston
MOS 3.8 / 5.0
(Best with G.711 is 4.4)
Degradation Sources
Codec 0.57 47.9%
Latency 0.00 0.0%
Packet Discards 0.62 52.1%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 138 ms
Packet Discards 2.3%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss
Jitter
Min: 0 ms
Avg: 7 ms
Max: 31 ms
Signaling Quality
Post-Dial Delay 63 ms
Call Setup Time 79 ms
Media Delay 204 ms

MOS Analysis FROM Boston To You
MOS 4.4 / 5.0
(Best with G.711 is 4.4)
Degradation Sources
Codec 0.58 100.0%
Latency 0.00 0.0%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 138 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods
Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss
Jitter
Min: 4 ms
Avg: 7 ms
Max: 20 ms
Signaling Quality
Post-Pickup Delay 106 ms
Call Setup Time 121 ms
Media Delay 140 ms



Read The Full Thread:

Echo problem with people who call me - New User


I think you have the oldest firmware possible. go into the wrtp setup (192.168.15.1)
Reebok is absolutely right. There were a LOT of complaints on this forum about
I turned off the wireless. Do I need to get and install the new firmware or does it
automatically and right. you might be able to force it by unplugging it so it will
Jbidwell, You should also be aware that the Panasonic KX-TG 2356 is a 2.4 GHz
The trick of turning off wireless is only needed on these old firmware levels.
reebok and turbo53, Follow up. I reset the router and it still showed a firmware

jbidwell posted "I am having a problem with my new Vonage service. When people call me they here back" on 01/21/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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