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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Salt Lake City: impressions after several months




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Vonage I am fortunately a very satisfied Vonage customer. I signed up on-line, got my



I am fortunately a very satisfied Vonage customer. I signed up on-line, got my adapter in a few days, plugged it in, transferred my number and have been saving money for months now. Great call quality, fantastic value. With 1.6 Million subscribers, Vonage is doing some things right.

They DO NOT do customer service right at all. When I first installed Vonage it was working, but I continued to read some horror stories on this site. People who have had Vonage for years then all of a sudden it stops working. Starting to get a little buyers remorse, I looked into what it would take to cancel my service - the web instructions claim it's easy, reports on this forum indicate it is not.

I still feel as though I'm at risk should Vonage fail me and I need to get out. I'm not even concerned about the $40 cancellation fee, I am more concerned about just canceling the service and porting my number to another service provider.

Vonage must - I hope - read this forum. I cannot belive they have continued to provide such horrible service, not just for cancellation, but for any service requiring help from people. I am a supporter and customer of Vonage (thankfully not an investor), and I want them to succeed, but I don't have any evidence that they are working to fix their number one issue - customer service. If anyone from Vonage cares to chime in here, I am more than willing to listen to your plan. Until then I will continue to use your service, hope it continues to serve my needs, but I will not recommend your service to any of my friends, family, or associates. Word of mouth testimonies are the BEST way to grow a business. By me not recommending the service to others is the most embarrassing thing to me - why am I using something I would not recommend to others??!?!?

Come on Vonage, step up!



Read The Full Thread:

Just Want to Cancel Service


Not at all. If you have made good faith efforts to resolve a billing dispute
I contacted Vonage after seeing the commercials and ads while on-line. On May
I wonder if Vonage is Listening or even Cares, Definately not the way to do business
Hi, I got similar kind of situation.I signed up with vonage in last october
Great idea, except.... It used to be easy to cancel. CAll the 866 #, press the
[quote="blakadherI always let them send me the "Monthly Selection" and then
Have been "attempting" to cancel our service for the last 2 weeks. Have called
I always let them send me the "Monthly Selection" and then just marked it "Return
Just make sure if you have to that you do those 2 things in the opposite order (port

booma posted "I am fortunately a very satisfied Vonage customer. I signed up on-line, got my" on 06/04/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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