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Vonage I am experiencing outgoing call quality issues. Funny thing is inbound calls
I am experiencing outgoing call quality issues. Funny thing is inbound calls are almost always really clear and free of any issues
1. Your location
Southwest Edmonton, Alberta
2. Your ISP name and type (cable, DSL, wireless etc)
Shaw High-speed
3. Upload and download speeds (average over 4 attempts @ 9PM MST)
speedtest.shaw.ca - 4296 Kbits/s down, 400 Kbits/s up
speedtest.vonage.ca - 2580 Kbits/s down, 416 Kbits/s up
4. Modem make and model
Shaw Cable Modem Motorola SB5100
5. Type of Vonage adapter used ie RT31P2 or PAP2
Linksys PAP2
6. Setup of Network ie Modem->Vonage Adapter->PC
Cable Modem->Wrt54G(alchemy w/QOS)->PAP2->Cordless 5.4ghz motorola set.
7. Issue you are experiencing ie dropped calls, choppy audio etc
Poor outgoing call quality
8. DETAILED results from www.testyourvoip.com with a test call to Boston.
www.testmyvoip.com (boston) - detailed test results:
MOS 3.7 / 5.0
Degradation Sources
Codec 0.58 43.0%
Latency 0.07 5.2%
Packet Discards 0.69 51.7%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 231 ms
Packet Discards 2.1%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 40 ms
Random Loss
Jitter
Min: 0 ms
Avg: 8 ms
Max: 39 ms
Signaling Quality
Post-Dial Delay 172 ms
Call Setup Time 172 ms
Media Delay 406 ms
Thanks
Read The Full Thread: Help with Vonage / Shaw Issues
• No one has any suggestions for me at all?
• similar problems, similar results, One thing worth mentioning is latency between
• You're getting a lot of packet discards, but still it seems like the numbers don't
• I'm having problems recently with my vonage service over shaw. Up until last week
• I smell a $10 rat....
Shaw wants us to pay $10 a month to turn on a "QoS" (Quality
• Exactly the same for me, as well. My Vonage was running stable and sounded crystal
• Looks like I'm not the only one experiencing this issue, and plus it also just started
• Shaw has been quietly offering the QoS tax....err enhancement for a few months
• I'm in Calgary, and I've been getting really bad ping times here:
12 brvwil1wcx3-pos2-0-oc192.wc
jthunder posted "I am experiencing outgoing call quality issues. Funny thing is inbound calls" on 03/16/2006 |
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