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Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


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Vonage I am a new Vonage customer and just found out that my existing alarm company does



I am a new Vonage customer and just found out that my existing alarm company does work with Voip - too bad Vonage didn't mention this as a potential problem somewhere during the sign up process. I guess I should have read the forums first. Fortunately this discovery was made as the result of a false alarm and nothing was lost and no one was hurt.

My alarm monitoring company is WatchLight in San Diego. Their standard fee is $8.95/month (paid annualy) and so far the customer service has been really good. Keep in mind that I am an "advanced" do-it-yourselfer and will spend the time to figure something out on my own even if it takes longer than calling for help might (I usually learn enough new things while researching or troubleshooting that I feel the extra time is justified). What I'm saying is that, yes I have contacted WatchLight for help a few time and they have always been helpful with prompt replies, but I probably don't call as much as someone else might when installing a new system. That said, WatchLight has been great during the past 17 months I've been a customer. I've had two false alarms and one smoke alarm during that time so I can attest to the professionalism during those calls.

When I called them this week to troubleshoot a "communication failure" I again received immediate help from live people who explained that they can't communicate over Voip. Within 5 minutes I received emailed documents explaining my options for communications with their central station now that I've switched to Voip. One option is to hook up a POTS (Plain Old Telephone Service) landline again with basic service just for monitoring the alarm. Not very likely to happen for me. Another option is a cellular adaptor I can connect to my panel that will send signals via cell phone to WatchLight. (I have been thinking about installing a cellular adaptor since I installed the system but just haven't taken the time to sit down and do the research on them). The cost of this adaptor is steep at $275 and the monthly service fee will increase to $14.95/month (which is still very reasonable), but as long as you have cell coverage this is a more secure way to go since there is no line that can be cut and cell service is typically more reliable than my broadband internet connection has been (I live in country and used a fixed wireless provider).

I was thinking about NextAlarm as another option and I like their Internet interface, but after hearing about the customer service problems, I'm wondering if paying the added cost to stay with WatchLight isn't a better way to go?



Read The Full Thread:

NextAlarm.com help


You might want to check your wiring of the RJ31x. Here is a diagram . RJ31x wiring
ON the advice of a few here, I signed up for NextAlarm...now i need help. I have all
I appreciate the reply. I was using the RJ31X/RJ11 adapter that came with the ABN.
FWTX, I'm in the Network Operations depart at NextAlarm.com, and on Monday
The offer and reply are truly appreciated, but I've decided to stick with my old
OK FWTX, It sounds like your account was not fully provisioned with NextAlarm.com
Your offer is very kind. Here is a little more background to help NA work on some
FWTX, For what it's worth, you may want to just let your existing contract
I went thru the process of registering my current alarm panel with Next Alarm in
Well I wish I would have found this forum sooner. I have had my ABN adapter for more

rblinzl posted "I am a new Vonage customer and just found out that my existing alarm company does" on 07/29/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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