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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage I am a new Vonage customer and just found out that my existing alarm company does

I am a new Vonage customer and just found out that my existing alarm company does work with Voip - too bad Vonage didn't mention this as a potential problem somewhere during the sign up process. I guess I should have read the forums first. Fortunately this discovery was made as the result of a false alarm and nothing was lost and no one was hurt.

My alarm monitoring company is WatchLight in San Diego. Their standard fee is $8.95/month (paid annualy) and so far the customer service has been really good. Keep in mind that I am an "advanced" do-it-yourselfer and will spend the time to figure something out on my own even if it takes longer than calling for help might (I usually learn enough new things while researching or troubleshooting that I feel the extra time is justified). What I'm saying is that, yes I have contacted WatchLight for help a few time and they have always been helpful with prompt replies, but I probably don't call as much as someone else might when installing a new system. That said, WatchLight has been great during the past 17 months I've been a customer. I've had two false alarms and one smoke alarm during that time so I can attest to the professionalism during those calls.

When I called them this week to troubleshoot a "communication failure" I again received immediate help from live people who explained that they can't communicate over Voip. Within 5 minutes I received emailed documents explaining my options for communications with their central station now that I've switched to Voip. One option is to hook up a POTS (Plain Old Telephone Service) landline again with basic service just for monitoring the alarm. Not very likely to happen for me. Another option is a cellular adaptor I can connect to my panel that will send signals via cell phone to WatchLight. (I have been thinking about installing a cellular adaptor since I installed the system but just haven't taken the time to sit down and do the research on them). The cost of this adaptor is steep at $275 and the monthly service fee will increase to $14.95/month (which is still very reasonable), but as long as you have cell coverage this is a more secure way to go since there is no line that can be cut and cell service is typically more reliable than my broadband internet connection has been (I live in country and used a fixed wireless provider).

I was thinking about NextAlarm as another option and I like their Internet interface, but after hearing about the customer service problems, I'm wondering if paying the added cost to stay with WatchLight isn't a better way to go?

Read The Full Thread: help

ON the advice of a few here, I signed up for i need help. I have all
You might want to check your wiring of the RJ31x. Here is a diagram . RJ31x wiring
I appreciate the reply. I was using the RJ31X/RJ11 adapter that came with the ABN.
FWTX, I'm in the Network Operations depart at, and on Monday
The offer and reply are truly appreciated, but I've decided to stick with my old
OK FWTX, It sounds like your account was not fully provisioned with
Your offer is very kind. Here is a little more background to help NA work on some
FWTX, For what it's worth, you may want to just let your existing contract
I went thru the process of registering my current alarm panel with Next Alarm in
Well I wish I would have found this forum sooner. I have had my ABN adapter for more

rblinzl posted "I am a new Vonage customer and just found out that my existing alarm company does" on 07/29/2006

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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