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Vonage I also wondered about Toll Free and other services that are presently being offered

I also wondered about Toll Free and other services that are presently being offered in the US but not in Canada and the following is a reply from Customer Care.

I should mention that the gap between what is offered in the US and Canada is even larger between Primus Canada/Lingo that between Vongage COM/CA

Thank you for contacting Customer Care.

In response to your email regarding services available in Canada, we
would like to reassure you that we are not intentionally offering
services in the US and not in Canada. Since adding Canada to
our "base", we have worked to be able to offer all of the services
currently available in the US. Because of the intricacies of some of
the features, we are just not able to offer them yet. This does not
mean that they will not be available at a later time. Keep an eye on
your Web Account or the Vonage.Ca website for updates.

I hope that I've answered your questions. If you need further
assistance, feel free to check out our web site at http://vonage.com
that can answer most of your frequently asked questions or call
anytime at 1-VONAGE-HELP (1-866-243-4357).

Deena
Customer Care
Web Site: www.vonage.com
Phone: 1-VONAGE-HELP (1-866-243-4357) or 1-732-650-6699

Read The Full Thread:

Is Toll Free numbers coming to Canada?

• I want a toll free number for people to call me like they offer in the US. Any word
• That would be cool. The best place to find out is the source. If you write to pr@vonage.com
• I think that first and foremost they need to get 1-800 numbers working so that when
• Dar Kev, sorry but you did not understand the question. The service referred to
• I understood what you were saying perfectly! That's why my first sentence was
• The 800 numbers offered to American subscribers include calls from US and Canada.
• Do you understand how 1-800 works? Companies in Canada do not necessarily
• I am really sorry that I am not able to write in French so that you would be able to
• The problem is that one person is taking about outbound and the other person is

dcongrav posted "I also wondered about Toll Free and other services that are presently being offered" on 06/07/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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