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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage I also have been seeing this problem with the missing .wav files in Apple Mail,



I also have been seeing this problem with the missing .wav files in Apple Mail, but I am starting to think the problem is with how Vonage is formatting the emails.

I went back and looked at the raw source for an older email where the .wav attachment does appear and the raw source for a newer email message that does not display the .wav attachment.

What I discovered is that the Content-type fields are different.

The content-type should be multipart/mixed , but in the broken file it reads multipart/related .

Also there is an additional text block in the broken file that reads...

This is a multi-part message in MIME format
-===============8937520241106189529==
Content-Type: multipart/alternative;
boundary="===============8362608781052086719=="
MIME-Version: 1.0

This entire block of text is missing from the email file that correctly displays the attachment.

Also note that the body of the broken message seems to contain both these boundary text strings, while the file that works only contains the boundary string denoted in the header "Content-type" field.

Date: Oct 26 2008 05:45:54 PM
From: 15084781786
To : me (vonage number)
-===============8362608781052086719==-
-===============8937520241106189529==
Content-Type: audio/x-wav
MIME-Version: 1.0
Content-Transfer-Encoding: base64
Content-Disposition: attachment; filename="voice-message.wav"


So apparently, something seems to have changed in the way the voicemail emails with attachments are being sent by Vonage. not only is the Content-type different, but there are now two boundary test strings when before there was just the one.

Take a look for yourself and see if you identify the same issue.

I'm using Leopard 10.5.5 using Apple Mail 3.5.

You'll find your email files are stored as .emlx files. Look in ~/Library/Mail, then find the folder that corresponds with your email account. The .emlx files will be in the INBOX.mbox/Messages folder (assuming you haven't moved them).

To locate the file I wanted I used Quick Look (spacebar) and scrolled through the files quickly using the up and down arrow keys. Once I found the email I wanted to examine, I right clicked it (Command-Click) and chose Open With > Other... and selected TexEdit.

Compare the source of a file that displays the attachment with one that doesn't display the attachment.

I honestly don't think Apple Mail is guilty here since the headers were munged up when I viewed them using my ISP's (Verizon) webmail so Apple Mail can't be at fault, though some might argue that it could handle this formatting better. I haven't yet investigated how other email clients handle the new format.

Oh, and I edited the malformed .emlx file, saved it and then restarted Apple Mail. The once broken message is now displaying the .wav attachment after editing and "repairing" the .emlx file.

Jeff



Read The Full Thread:

No Voicemail Attachment on Mac Mail?


I recently made the switch from a PC notebook to the MacBook Pro. I'm using Apple's
Barring the fact that you have already checked to see if there is a supported wav
I'm having the same problems. I think Apple is stripping the .wav attachments
Slyster - There is a wav player plugin for Quicktime, which I have installed. I'm
I am also having this problem. The .wav file is still present. It has not been stripped.
it works on my mac mail it comes thru as a player embedded inside the email
Opening the message and View - Raw Source shows attachment but Mail app ignores
While you are correct that there was change made on the Vonage side which did change
Huh? I think I understand what you are saying, however, I am unable to play the files

grinnelljd posted "I also have been seeing this problem with the missing .wav files in Apple Mail," on 10/26/2008

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