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In The Forum:
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Topic:
Vonage device drops off network, cannot reconnect
On May 12, 2015 at 00:27:40

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In The Forum:
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Topic:
Vonage device drops off network, cannot reconnect
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In The Forum:
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Topic:
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In The Forum:
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Topic:
Vonage device drops off network, cannot reconnect
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Topic:
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Vonage I already have a Vonage box and use Comcast as our ISP. We have a Windows XP machine



I already have a Vonage box and use Comcast as our ISP. We have a Windows XP machine and everything works. I have it set up as follows: Cable>Cable Modem>Vonage Router>PC (Windows XP). Speed and phone are good.

However, I just got an Mac Book and an Airport Extreme base station and am having trouble setting this up so it all works. (The Mac Book uses the wireless connection, the PC is hardwired.)

I tried the following two setups:
Setup 1:
Cable>Cable Modem>Vonage Router>Airport Extreme>PC. And then I have the Mac Book using the wireless connection. When I use this set up (after unplugging and replugging many devices in all sorts of order to get them to reboot), the final end result is that my wireless connection is really slow, and sometimes just stalls. But my phone seems to work ok.

Setup 2:
Cable>Cable Modem>Airport Extreme>Vonage Router>PC. Again with the Mac Book using wireless. When I do this, the wireless connection is really fast, but the phone often does not get a diai tone, when I do get a dial tone numbers are often busy, and when it does work, the quality is poor.

I've looked on-line and this issue seems to have come up before. Some suggestions involve setting static IP's and Port forwarding, neither of which I know how to do!!! Is there anyone out there who can help?
I don't know much about networking, so please keep it simple!
Thanks.
Ar



Read The Full Thread:

Airport Extreme


You'll probably get more help if you move this to the VoIP forum. The networking
Steve48, Thanks for the advice. I'll do that as well. Ar
Hey Ar- Did you get your set-up to work? I have the exact same issue with one more
Configuring the Airport Adapter : 1. From the Finder (desktop) click on the


Ar posted "I already have a Vonage box and use Comcast as our ISP. We have a Windows XP machine" on 09/10/2006

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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