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Vonage I agree with you, these are some short comings of Vonage. However, I'll bet when
I agree with you, these are some short comings of Vonage. However, I'll bet when they decided to offer Voice Over IP last year to Canada (not very long ago), they probably thought of a lot, but never thought of some of these things because our Canadian phone system works slightly different than the American system. They are learning this now, but it costs a fortune to upgrade their equipment, and to change the way calls are routed. They would not want to route their American customers (which they have many more of), through one of our Canadian 800 servers and then have them in the same situation. I'm sure they are trying to determine a way around this, and soon they will have something. I got through to Bell Mobility by calling a 416-674-2233 number in Toronto. It is printed right on your Bell Mobility bill - first page above the picture of the scissors. Most companies have a direct number that you can call, but sometimes they can be harder to find. If you have a cell phone, you could call 611. Remember that calls to 611 are toll free and do not gobble up your cell phone minutes.
I don't think that Vonage is slighting us at all. Most of the US Voip companies are not even available here in Canada. VoicePulse is not here, AT&T CallVantage is not here, and a host of others. I give Vonage credit for bringing us this service and stirring the pot. I'll bet Videotron nor Bell would not be offering Voip if it weren't for Vonage. Think about it!
Most people in the US and Canada are English. The US has many more Spanish speaking people than Canada has French. Yet I don't see Spanish on the American website. Technical terminology is almost always in English. I do computer programming, and French is often interrupted with English words while we are at meetings because there are no French equivalent. Most people resort to English because it is easier, and more understood by everybody. I give credit to Vonage for at least providing you with a French web page. I would imagine that it cost money to create that and have it updated all of the time with changes. As well, it would cost a great deal to employ people who speak French on the help desk. For that matter, Canada is becoming a Chinese mecca. Eventually we may all have to start speaking Chinese!
I don't think languages should be an issue. I like to speak English because more people will understand what I'm saying, regardless of whether they are in the US or Canada, or even in England. It's fine to complain to Canadian companies about this, but I don't think we should be showing American companies how childish we are over language when we can almost all understand English. I live in Quebec myself, but I realize I'm surrounded by English on the east, west, north, and especially the south. I'm not going to fight a losing battle with a company forcing them to speak a language that is foreign to them. How would you like it if you offered a service and many in Japan wanted to buy from you, so you offered the service to them, and then had a swarm of people complaining that you weren't speaking Japanese to them?!?
Read The Full Thread: Canadian orphans - Les Canadiens orphelins
• Je viens de recevoir mon appareil.
:eek:
J'ai ete plus que surpris de
• Vonage est une compagnie américaine. Je ne pense pas qu'ils devraient éviter
• Bonjour à tous,
Je confirme que Vonage doit utiliser le français aussi, cela
• Maybe someone French can answer these questions. I don't know what you are saying.
• Forum Français ?vous aiment un ?
:)
• That's a great idea dconnor! That way we won't have French mixed with English all
• Forum Français ?vous aiment un ?
:)
that is what this Country is all
• That is fine and dandy if you are bilingual, but realistically, you cannot snap
• est-ce que c'est pour le service ?
DarKev posted "I agree with you, these are some short comings of Vonage. However, I'll bet when" on 01/29/2005 |
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