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Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

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Vonage vs. Time Warner Cable SoCal



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Vonage Pros and Cons for 2006
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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage I FINALLY got the money back. It took 35 days after they received the equipment



I FINALLY got the money back. It took 35 days after they received the equipment back and issued the internal credit to get the money credited back to my credit card.

I don't think I'd have ever gotten the money back if it hadn't been enough money ($200.00) that I was annoyed enough to keep after them week after week. They count on you giving up since most people are only owed small amounts like $40.00.

In all it took 4 phone calls and 30 emails to get the money they credited my closed Vonage account credited back to my credit card. It wasn't as if they were denying they owed me the money, they just kept claiming their billing computers are so messed up they couldn't return the money.

The last 2 weeks I searched the web for every email address I could find @vonage.com and started sending the refund demands to all of them. I even emailed their reps at two public relations firms that work for Vonage. That may be the only way to get them to do anything.



Read The Full Thread:

Vonage won''t refund money under 30 day guarantee


If you cancel under the "30 day money back guarantee" Vonage doesn't refund the
as far as i know the refund will be pushed back to your card 7 to 10 business days after
nicegurl, They quote 10 business days if you call. At this point it's been
You could always call up your credit card company and tell them that they credited

hwhankins posted "I FINALLY got the money back. It took 35 days after they received the equipment" on 08/07/2007

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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