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ElalfZek Posted:
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nevertheless the
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...

In The Forum:
Hard Wiring - Installation
Topic:
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On Nov 19, 2017 at 02:16:33

mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
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In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
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In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
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...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51


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Salt Lake City: impressions after several months
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Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



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Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




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Vonage How long have you had that particular number? If it's only been a month and it has



How long have you had that particular number? If it's only been a month and it has never been able to receive calls from non-Vonage phones , it seems that Vonage assigned you a number that was ported away by a previous customer or was given a bad number to begin with by their carrier, and in turn you received a bad number.

Unfortunately, this scenario does happen as numbers can be ported away by customers, and customers are in no way required to tell Vonage that they have moved their number to another carrier. When that customer cancels, Vonage assumes that the number is still with them, and then it gets assigned out to someone else. That person then discovers that calls from non-Vonage phones get an error message, or someone else picks up.

The other scenario is that calls from Non-Vonage phones to yoru number did work in the past, but recently stopped working. In that case it wounds like another carrier slammed, or in other words took your number without authorization, and assigned it to one of their customers.

If it's the first case, Vonage is going to need to assign your a new number. If your Vonage account is a business account, I think they refund any losses such as printing your number on stationary. If your are running your business off a residential account, I think your are S.O.L. Though, that is what I recall, don't quote me on it.

If it's the second case, and your number was erroneously ported away by another carrier, Vonage will go ahead and get the number back to you.

And now for some "edumacation" for the nerdy people out there who are wondering why calls from pstn don't work and why Vonage calls do when the number isn't with Vonage:

Vonage does not need the "physical" phone number to make calls out. In actuality, the only real use for the "physical" phone number on the Vonage network is to let non-Voage lines know where to direct the call so that it makes it to the Vonage system, and then Vonage goes ahead and forwards that call through the internet, through your modem, through the Vonage device and into your phone.

The reason Vonage to Vonage calls always work, whether the physical number is with one of Vonage's Carriers or not, is that Vonage to Vonage calls stay within the Vonage network. They do not need to go outside to a carrier for POTS signal translation, because they have the IP address of the opposite end they are calling and they know it's a SIP-to-SIP (The type of Voip signal that Vonage uses) call. Therefore they do not need a "physcial" number.

Theoretically, Vonage could have an entire network of people on it with out a single physical phone number. In this case though, only Vonage people would be able to talk to other Vonage people. Anyone outside the Vonage network would not be able to connect to a Vonage user. However, Vonage users would be able to make calls outside of the Vonage network.

I think I just pull a nerd muscle typing this :P



Read The Full Thread:

Inbound calls from PSTN get fast busy


I was wondering why I have not had many customers callling today my wife called
UPDATE: Here it is 3 days later ... Now if you call my number from PSTN (non-vonage
UPDATE 2: The only thing they can do is place a new ticket since there is a new
A few questions: Was this number assigned to you by Vonage or did you bring
The number was assigned by Vonage. I do fear what you descibe has happened
I would call the Vonage business office and tell them that you're ready to cancel
Well here we are a week later still no progress....my number was "Slammed" and
Maybe someone here has heard about these 2 issues Issue #1, people do not know
You're right it is illegal. That's why the FCC, or whatever organization that

Lnk64 posted "How long have you had that particular number? If it's only been a month and it has" on 06/02/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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