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Vonage How can you complain to Vonage? It takes 30 minutes to talk to a competent soul that
How can you complain to Vonage? It takes 30 minutes to talk to a competent soul that speaks English. Don't take me wrong, the phone works great when it works.... It's not 100% of the time but maybe 70%.
I have been on the phone for 30 minutes and all of sudden the phone starts garbling the audio. There is no activity on my network. The best way to fix this, when there is any chop or garbled Audio is to reboot the phone... it works every time.
I have both a wifi and a regular phone attached to a Vonage router. I can say that the Vonage router works 99.999 percent of the time. When the Wifi phone quality phone is bad, I tried the Vonage Router line and that works fine.... There is something that still needs to be fixed on the F1000. I am thinking about sending it back, but I trust Vonage is working on fixing this...
The phone reboot 3 or 4 times in about 5 minutes yesterday morning? what's going on?
I Have been a Vonage customer since it's infancy and love it, but they still need to improve the F1000 quality issues. Is it the battery, the long use, I don't know.
Frank
Read The Full Thread: Wifi F1000 Phone is very problematic... very frustrating!
• Am I the only one who has had problems since day 1 with this phone? I've had it for
• DO you know what CODEC you are using? If you are using the middle setting, g.726,
• I have similar issues but random and less.
How do you find out what Codec we are
• You can find out the CODEC that you use from the Vonage dashboard page. There are
• Vonage has had almost no complaints about this device. In fact, the only complaint
• You must have a bad phone... My phone is not that bad.. it works 80% of the time...
• Please excuse me if this sounds a little harsh, but the person who stated this phone
• I tried disconnecting the battery to see if that would remedy the problem. That
• Thanks to all who have posted advice thus far.
The latest: I'm encouraged
fdomanic posted "How can you complain to Vonage? It takes 30 minutes to talk to a competent soul that" on 08/26/2006 |
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