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Robertsax Posted:
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ApneaObstructive
get to sleep apnea
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On Sep 14, 2017 at 04:05:50

mikebrown Posted:
Hello, I think
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they can surely
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Hard Wiring - Installation
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On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
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of the offline, in
gengral , it
usually apply to
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On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
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On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

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Topic:
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On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
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rely exclusively
on a Vonage system
for our
...

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Topic:
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On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
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Topic:
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On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
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system for our
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our call quality
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Topic:
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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
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many more
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are opened up
recently.
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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
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MAC address
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In The Forum:
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On Jan 11, 2017 at 01:07:21


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Review: My First Day With Vonage, Excellent!
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You need some common sense.
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Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




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Vonage Hope this helps Garbled Audio Garbled audio is often caused by electromagnetic



Hope this helps

Garbled Audio
Garbled audio is often caused by electromagnetic interference between wireless devices. These devices include but are not limited to, cordless phones, wireless routers and access points, cell phones, Wi-Fi devices, satellite TV, and HAM radios. Make sure the customers device including the handset is not too close to any devices mentioned above which would interfere with the service. If there are multiple handsets in the house, make sure the frequencies used by each phone system are different so that signals do not get crossed.

Static, Popping, Hissing, Buzzing, Crackling, Audio
These symptoms are usually byproducts of faulty wiring on the Analog side.

If the customer is not connected to the house wiring, have them replace the RJ-11 Jack going from the telephone to the Vonage device. Check if problem persists.
If the customer is connected through the house wiring, have the customer replace the RJ-11 cable going from the Vonage device to the wall Jack. Check if problem persists.
If problem persists have the customer disconnect the Vonage device from the house wiring and plug it into a single telephone with a new RJ-11 cable. If the problem is resolved, have the customer check their house wiring, there may either be a short or a bad cable somewhere.

Here are a few suggestions:

If the customers MTA is behind a third party router, try connecting the MTA directly to the Modem. Have the customer run a few tests to see if the issue is still there. If the issue is fixed, suggest that the customer continue with the new network setup if applicable. If applicable meaning if the MTA acts as a router so the customer can plug other devices into the network. If the customer has a Cisco ATA, he will not be able to plug the ATA into the modem and run PC's off of it because the ATA doesn't act as a router.
Ask the customer to make sure all SPI (Stateful Packet Inspection), IDS (Intrusion Detection System), and Firewall settings or applications are turned off on the modem, any third party routers and even the local PC. This will ensure that the voice traffic will not be filtered or modified in any way which would affect call quality.
Make sure any QOS feature is turned off both on the Vonage MTA (where applicable) and on the customers modem, PC, and any third party routers.

Do traceroutes from various routers on the Internet to a particular IP address. This can be used to test connectivity from different geographic locations in the US. http://stat.qwest.net/looking_glass.html
Do traceroutes from various routers on the Internet to a particular IP address. This can be used to test connectivity from different geographic locations in the world. http://www.geektools.com/traceroute.php or http://www.bgp4.net/tr



Read The Full Thread:

The Vonage Chop - Hudson Valley Region in NY


Recently over the past month I have been getting some serious audio choppage on
toshiba what?
toshiba cable modem pcx2200 update: Packet loss test from broadband reports
But what I dont get is, if NOTHING changed in my setup, then why would this have started?
Updated Tests when i was on a BAD phone call. http://www.testmyvoip.com/details.html?id=2BTEG8
By the looks of it are yiou having more trouble with people hearing you I assume? Your
I have run bitttorent etc and still had great voice quality. However in this case
I highly highly doubt it... Do you hear the choppy audio or is it your callers?
I'm serious man, I really did run bittorrent with no problem. Anyway, I hear

rcb116 posted "Hope this helps Garbled Audio Garbled audio is often caused by electromagnetic" on 07/07/2005

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