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Vonage Hmmm. What I think has happened here (and often happens) is that your house wiring



Hmmm. What I think has happened here (and often happens) is that your house wiring was brought from the jacks to the NIU using separate wires. There the various jacks were both connected to the land line and connected to one another . When you disconnected from the land line you inadvertently disconnected them from one another as well. That's why I was interest in the colors and it's why I suggested connecting the red-green pair (kitchen??) to the blue/blue-white pair (office?). Apparently that wasn't it. Take another look and see if you can identify the pairs connected to line 1 in each jack and compare them to the pairs in the NIU. See if you can identify which pair in the NIU goes to each jack in the house. Also, before you change anything, make sure using your splitter that the test phone is still working in the office after you plug the Vonage box into the wall. Then go around and see if any jack in the house was activated when you connected blue to red and blue-white to green in the NIU.

You indicated that the jack in the kitchen had a green wire, and I hoped that it was part of the green-red pair in the NIU (picture, top right). I had you connect that to the blue/blue-white pair which matches the pair in the office. That was wrong, so let's try undoing it. Maybe the kitchen jack is the green and white pair at the bottom of the picture. Try connecting the green to the blue and the white to the blue-white and see if that gets the kitchen jack active. In all this, always check using your test splitter that the test phone is working at the office jack after you plug the Vonage box into it.

Do you have an ohmmeter by any chance?



Read The Full Thread:

Disconnected all wires in NIU - no dial tone


Good plan. If that doesn't work, then I have some other ideas, but let's try that
I'm finally disconnected from the old tele provider. I can get a dial tone when
You say that you wound the pairs around each other. Were the ends of the wires insulated
The wire ends were insulated. When I plug the adapter in, the phone light stays
OK, that's a good start. The steady phone light indicates that you don't have a
I attached a Y splitter and I got a dial tone on my phone. I then tried, with just the
Usually you can tell line one on the jacks because the wires on the jacks themselves
I checked 2 different other jacks upstairs and in both, line one has a green-white
I did test again and was still able to get a dial tone with the Y. I haven't switched
The wires are switched, twisted, and wrapped up. I unplugged for 30 sec, the modem,

Steve48 posted "Hmmm. What I think has happened here (and often happens) is that your house wiring" on 01/08/2007

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