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Vonage Hi, wrtp54g (vonage router with 2 phone ports. firmware Version: 1.00.55



Hi,
wrtp54g (vonage router with 2 phone ports.

firmware Version: 1.00.55

I can't connect to my work vpn. I can bypass the router and connect without a problem which places the problem in the router. I had a friend from an IT dept working on this. see below:

Hi, my name is Lisette O(16876). How may I help you?
Frank: Hi Lisette
Frank: I am trying to connect to my job from home via vpn
Frank: through port 1723
Lisette O(16876): okay
Frank: the router is blocking it
Frank: I bypassed the router and connected
Frank: the router is assigning it various ports not just one port
Lisette O(16876): Try to open the ports on the router.
Frank: how do I get there on the router?
Frank: I'm dialed into the admin interface now via the web browser
Lisette O(16876): You logged-in using the IP address?
Lisette O(16876): 192.168.15.1
Frank: I know how to get to the admin program; where do I configure ports on the router?
Frank: I'm connected now.
Lisette O(16876): Click on Applications and Gamings Tab
Frank: what should I use as the port range?
Lisette O(16876): On the first port-range, enter 50 - 50
Lisette O(16876): Second sets of ports is 47 - 47
Frank: will the application be vpn?
Lisette O(16876): Third, 500 - 500 and fourth is 1723 - 1723
Lisette O(16876): Yes
Lisette O(16876): Actually, the application could be anything. This is just to label the ports on the page.
Lisette O(16876): Enter the IP address of the computer.
Frank: OK, the ip address is the assgn dhcp address?
Lisette O(16876): yes
Lisette O(16876): You can check that on the computer itself.
Lisette O(16876): Go to start>run and then type cmd
On the command prompt type there "ipconfig/all", hit Enter. Check the IP address there.
Frank: I know thanks very much
Lisette O(16876): Okay
Lisette O(16876): And check the enable box and click on Save settings.
Frank: I'm trying to connect now
Lisette O(16876): okay
Frank: TCP smxx:1170 vpn.vahnvent.com:pptp ESTABLISHED
Frank: TCP smxx:1170 vpn.vahnvent.com:pptp ESTABLISHED

Frank: I still can't connect error 638
Frank: any ideas?
Frank: netstat -a gives me this TCP smxx:1170 vpn.vahnvent.com:pptp ESTABLISHED
Lisette O(16876): So 1170 is the port?
Frank: It changes, I can add this one too; but I don't think thats what it is
Frank: I troed again and got an error 721
Lisette O(16876): Okay
Lisette O(16876): For this, you may want to back to the setup page of the router.
Lisette O(16876): Go to the Applications and gamings tab again
Frank: Ok I'm there
Frank: config file is backed up
Lisette O(16876): disable the Port range Forwarding.
Lisette O(16876): And click on Port Triggering.
Frank: I'm there
Frank: what next
Lisette O(16876): Enter the same ports on that page,
Frank: Ok try again to connect?
Lisette O(16876): Yes
Lisette O(16876): Make sure the enable button from the port forwarding is not checked.
Frank: I did; thanks
Frank: Still nothing; I entered the ports it was listening on before and it times out with an error message 721
Frank: netstat -a gives me this TCP smxx:1196 vpn.vahnvent.com:pptp TIME_WAIT
TCP smxx:1198 vpn.vahnvent.com:pptp ESTABLISHED
Lisette O(16876): Okay
Frank: what next?
Lisette O(16876): Hold on
Lisette O(16876): Thank you for waiting. You may want to go back to the Port Triggering page and take out all the ports and click on save settings. Click on DMZ tab at the top and enter the IP address of the computer there. Click on Save Settings and try again. Make sure port forwarding is disabled, and nothing is listed under port triggering page.
Frank: the local dhcp address?
Lisette O(16876): yes
Frank: Still timing out, error 721 tough one huh:)
Frank: Still there?
Lisette O(16876): Yes
Lisette O(16876): For this, it seems that the forwarding option is not working on the router. You may want to contact your Voip provider and check for any updated firmware for this router.
Frank: Ok, thank you for your help.
Lisette O(16876): Thank you for giving us an opportunity to serve you through Live Chat Support. For your records, a transcript of this chat session will be e-mailed to you. Feel free to contact us if you require further assistance. Thank you for choosing Linksys and have a great day!
Frank: disconnected
Lisette O(16876): disconnected



Read The Full Thread:

VPN Problem - Vonage Linksys wrtp54g router


There are VPN passthroughs under "Security", "VPN Passthrough". I don't
I checked that the pptp protocol was set to pass through. And yes; I clicked save
Well, I have the WRTP54G and I regularly attach using two different types of VPN. One
We use the Windows PPTP VPN. It uses port 1723, the standard VPN port.
Update, When I reset the router I can connect throught the VPN, one I secure
Sorry, are you trying to say that the first time you try it works and after that it
Its definitley the router. But, I can't believe that I am the first person with
I connect and disconnect all the time with my two VPN clients, but neither of them
I bought the WRTP54G router from Best Buy about two weeks ago. My company uses the

bigdog55 posted "Hi, wrtp54g (vonage router with 2 phone ports. firmware Version: 1.00.55" on 11/07/2005

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