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Vonage Hi there,
I know I am having the same trouble a lot of people are out there, but
Hi there,
I know I am having the same trouble a lot of people are out there, but I also know each situation is a little unique so any help would be greatly appreciated.
Basically, mid-phone call or just at random times (about every 30 minutes) my router will recycle and my internet will go down. I usually have to unplug everything wait a few minutes and plug everything back in again. I know I don't have to say that doing this every 30 minutes makes for a very unproductive day :-) My phone calls are dropped 100% of the time, I have yet to have a successful phone call. I was even dropped from setting up my voicemail account. LOL
My set up is the following:
Cable Modem (Motorola SB5120) to WAN Slot in Vonage Router (Motorola VT1005V) -> Internet Slot in Vonage to Netgear Wireless Router (MR814v2).
The Router and Netgear are 7 feet apart with my wireless phone in the middle splitting the difference in distance.
Media Quality MOS 3.8 / 5.0
(Best with G.711 is 4.4)
Degradation Sources
Codec 0.58 46.1%
Latency 0.07 5.4%
Packet Discards 0.61 48.4%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 231 ms
Packet Discards 2.3%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 120 ms
Burst Loss
Jitter Min: 0 ms
Avg: 9 ms
Max: 170 ms
Signaling Quality Post-Dial Delay 156 ms
Call Setup Time 172 ms
Media Delay 344 ms
Thank you for any help!!!
Read The Full Thread: Loss of internet connection and dropped calls
• you have a lot of packet discards but since you don't mention any garbled or bad
• I'm not sure how to answer the question. Do you mean all the things I have in my office
• Does this happen when you're not making phone calls?
Wireless phone?
• Yes, it also happens when I'm not making calls.
My phone is 5.8ghz
Here
• OK, the cordless phone shouldn't be a problem (but it wouldn't hurt to try with
• Well, I spent all day on the phone with Comcast, Vonage and HP. Turns out my NIC card
ajkk77 posted "Hi there,
I know I am having the same trouble a lot of people are out there, but" on 01/12/2006 |
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