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Vonage Hi, my first post here, I hope its acceptable, my Vonage has been rock solid until



Hi, my first post here, I hope its acceptable, my Vonage has been rock solid until I got a new router last autumn. I could do with some help to try and sort it out, thanks in advance.

Problem: frequently dropped calls.

Location: Milford, CT
ISP:Cablevision, Optimum Online, Cable

2006-01-31 23:41:03 EST: 1250 / 1444
Your download speed : 1250 kbps or 156.3 KB/sec.
Your upload speed : 1444 kbps or 180.6 KB/sec.

Modem: 3Com CMX
Vonage Adaptor: VT1005
Wireless Router: Netgear WGT624

Setup: 3COM > WGT624 > VT1005 & Clients

VT1005 config changes, NAT/DCHP disabled.

Issue: Had Vonage for over a year now, originally with a Siemens Wireless router and it was rock solid. I changed the router to the Netgear (to get 80211g) and dropped calls started occurring. I put the VT1005 before the router but it started interfering with my internet connection so I put it back behind the modem. I did turn if NAT/DHCP on the VT1005 because I was concerned it may be banging heads with the netgear. Still the same prob, frequent dropped calls. Incidentally how can I get to the motos web page, in front of the netgear its 192.168.100.1 but I can't get to it when its behind the netgear.

At this point I wouldn't mind getting a new router if someone can recommend one that won't break the bank and works well with Vonage.

test results:
MOS Analysis From You TO the Target Location
MOS analysis chart
Media Quality
MOS
4.2 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.57 76.7%
Latency 0.00 0.0%
Packet Discards 0.17 23.3%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 115 ms
Packet Discards 0.7%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss
Jitter
Min: 0 ms
Avg: 7 ms
Max: 39 ms
Signaling Quality
Post-Dial Delay 78 ms
Call Setup Time 78 ms
Media Delay 172 ms

MOS Analysis FROM the Target Location To You
MOS analysis chart
Media Quality
MOS
4.4 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.57 96.8%
Latency 0.00 0.0%
Packet Discards 0.02 3.2%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 115 ms
Packet Discards 0.1%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss
Jitter
Min: 4 ms
Avg: 9 ms
Max: 27 ms
Signaling Quality
Post-Pickup Delay 70 ms
Call Setup Time 83 ms
Media Delay 103 ms



Read The Full Thread:

Frequently dropped calls - Cablevision, CT


Dan: Same name, same town, same cablevision. You are aware of the cablevision
Thanks Dan, I was vaguely aware of it but I thought the problem was my netgear.
Recommendation: WRT54G (GS/GL). If you buy a straight G version, watch what version
Correction: WRT54GL only. WRT54G and WRT54GS are now all the new yucky V5
Nate's correct, he corrected me earlier after this was already posted. :-D
Thanks for the recommendation guys, problem is I googled for the GL and tried buy.com
Try disabling the wireless routers firewall. It may be the culprit with your phone
The WRT54G MAY work for you, but I've heard lots of stories of problems with the
Setup: 3COM > WGT624 > VT1005 & Clients Is that the 3Com CMX they

dan06460 posted "Hi, my first post here, I hope its acceptable, my Vonage has been rock solid until" on 01/31/2006

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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