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Vonage Hi guys.. Like so many, I get tired and worn out from all the griping as well



Hi guys..

Like so many, I get tired and worn out from all the griping as well as the constant negative comments about Vonage service.. Well...... I'm here to make a POSITIVE comment! I have been with Vonage since August, and so far I have had only ONE conversation that went all broken up. My party hung up, I called back and all was well. Just ONE incident, people! No caller ID problems, no voice quality problems, NO problems period! The service is always there, people on the other end are amazed that I'm talking over the internet, which in turn gets them interested in finding out more about the technology. From the suggestions of other fine members of this message community, I went out and bought a Uniden 8860 cordless phone and now I'm even happier than before! I use a PAP2 which I have taken on trips and used on the road with great success. I simply do not understand why so many people cannot find satisfaction with Voip as I have experienced it over the past few months in many different environments with virtually no issues whatsoever. No, I haven't dealt with their customer service department yet, but the service has been so reliable I haven't had a need to call them!! That's the way it's supposed to be, agreed? Good going Vonage, you guys rock. And thanks to all of you guys here on this message board who have been very helpful and PATIENT to offer tips and ideas for the rest of us. I usually keep quiet (my first post in fact) but this time I felt it was time to speak up. I am proud to be a Vonage subscriber and plan to stick with it for the forseeable future.

By the way, I finally bought a fax machine (yeah, I know.. I'm way behind the times!!) and faxing works GREAT on Vonage.. It's so cool to send as many faxes as I like and not have to worry about long distance charges!

Regards,
Steve



Read The Full Thread:

Very HAPPY Customer!


Glad to read your satisfaction. Just remember "Murphy's Law", Ha Ha
I think Vonage's advertising brings on some of the lack of customer satisfaction.
me too! A very happy customer so far, have no major problem other than the VMWI
I have read a few recent postings about how awful Vonage is. I am very happy with
We've been using Vonage for a few months now and we can't be happier. Sure there
I have had my service for years and it has worked pretty good. It's so much cheaper
Glad to hear that you guys/gals are happy with your Vonage service. We just launched
I do apologize for dropping that link. I should have read the forum rules a little
You seriously need to read the forum rules. You are beyond strike three: 5)

skoone01 posted "Hi guys.. Like so many, I get tired and worn out from all the griping as well" on 01/29/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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