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Vonage Hi, everyone my name is nicole , i been a vonage custumer for more than 2 years now,



Hi, everyone my name is nicole , i been a Vonage custumer for more than 2 years now, i love the service and everything. there seems to be a little problem, im currently overseas with my family. my bank just send me and email telling me that there seems to be a problem at our bank, and that all the Credit Card accounts, are temperately not going to be working for the past 2 weeks.


Vonage usually discounts the money from my Credit Card automatically on the 1st of every month.

i tried to used the V-talk on my laptop but there is a problem, the hotel that we are staying at, currently they have all the ports blocked at the hotel, so i cant sign into V-talk, i can't even check my hotmail, my myspace, and a couple of other websites. luckily i was able to come to the forums and type this.


P.S

I would call Vonage from the hotel room, but they charge like $1.25 per mint when you dial a toll free number. since we are overseas, and i know that every time i call Vonage it sometimes takes 5 or 10 mints of waiting on hold till a customer representative speaks with you, and then they also put you on hold. witch might be another 10 mints or more. do i don't want to pay $20.00 or $25.00 for a call that is toll free from the u.s.a . these international rates are abusive.

My question is what will happen when Vonage tries to charge my credit card, and the paymente does not go through, i know that Vonage usually tries to charge it again 2 or 3 more times.

guidance

will my phone be suspended..? if someone can share some details with me it would be nice. because for we have another lan phone in the house, with Verizon , and they usually if we don't pay, the give you another month wich is 2 months , but your phone is still active. and we just have to pay like 5 dollars more , because of the late payment.


i would like to know, does Vonage do this as well, or will my phone be Temp suspended.? or what. thanks. because the bank told me that all their issues will be taking care of before the 15th of November. i just don't want to loose my Vonage phone line. since ive had it for years.

thank you in advanced

god bless



Read The Full Thread:

Mother in need of some guidance, billing questions..?


"In the event your payment fails for any reason, your account will still be active
Ok thanks you so much for this information it was really helpfull. i send you a kiss
Also point of note: while the acct is in grace you will not be able to incur any additional
I am surprised that your bank sent you an email about a subject like this, make sure
I concur with ed56 that it sounds like a phishing scam to me and should not be trusted. banks
I agree. No reputable bank would notify you of a problem via email. Did this
This HAS to be a scam! I just hope you never replied to this email giving them any

thegame posted "Hi, everyone my name is nicole , i been a vonage custumer for more than 2 years now," on 10/27/2008

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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