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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
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and get free
access while
...

In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

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Topic:
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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

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Topic:
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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
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On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
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Topic:
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On Dec 05, 2016 at 12:35:11


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Vonage Hi everyone. First of all, thanks so much for this Forum. I have read many posts



Hi everyone. First of all, thanks so much for this Forum. I have read many posts and gained valuable knowledge. Now, here is my troubles.

I am starting a new business in September and trying to work all the bugs out of my Vonage service. The problem that I have is the people I call are hearing there own echo when they talk to me. Secondly, my voice gets choppy and cuts in and out according to the people I call. I always hear the caller just fine. Here is my setup:

Location = Williamston, MI
Cable ISP = Millenium Digital Media Cablespeed Residential
Speed = 1884kbps down and 239kbps up
setup = Cable connection to Toshiba PCX1100U cable modem. Ethernet line to Linksys WRTP54G. Also second router (RT31P2) attached to wireless router via ethernet port 2. 2 PC connected to wirless router and laptop via wireless connection.
Vonage service = 3 lines (business, residential and fax)
Phones = Uniden TRU8866 (also have a corded phone attached to fax)

Results at testyourvoip.com:
Test Details
The information below explains why your call quality score (MOS) was less than perfect.

Find the results that you want more quickly...
Jump to: Media Quality Signaling Quality Voip Traceroute

MOS Analysis from You TO Boston

Media Quality MOS 4.2 / 5.0
(Best with G.711 is 4.4)



Degradation Sources
Codec 0.58 73.9%
Latency 0.00 0.0%
Packet Discards 0.20 26.1%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 122 ms
Packet Discards 0.7%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss

Jitter Min: 0 ms
Avg: 3 ms
Max: 30 ms

Signaling Quality Post-Dial Delay 81 ms
Call Setup Time 81 ms
Media Delay 211 ms
MOS Analysis FROM Boston To You

Media Quality MOS 4.4 / 5.0
(Best with G.711 is 4.4)



Degradation Sources
Codec 0.57 96.8%
Latency 0.00 0.0%
Packet Discards 0.02 3.2%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 122 ms
Packet Discards 0.1%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss

Jitter Min: 0 ms
Avg: 1 ms
Max: 20 ms

Signaling Quality Post-Pickup Delay 106 ms
Call Setup Time 118 ms
Media Delay 136 ms

Please if anyone can help or make a suggestion, I would appreciate it very much. As I mentioned, I can always hear the caller just fine. The problem is the caller complains about a hearing his/her own echo when talking and my voice that they hear will get choppy and cut in and out. When I call my own cell phone and listen on both phones, there is a noticeable delay between the time I talk from the Vonage phone to the time I hear my voice on the cell phone (1-2 seconds). The other way around is pretty instant. Of course, I also hear my own echo on the cell phone too. This has always been when I have not been on the PC at all. My bandwith saver is set to highest 90 on both of my lines.

A funny side note. I called tech support to complain about the echo and when talking to them, I could hear my own echo and I was using my cell phone. Hmmm....

Thanks again to everyone here.

Jon K



Read The Full Thread:

Echo trouble and delayed voice


Bump and a please help
The cable modem is the problem... to quote "reebok": there's your problem...pcx1100.
Thanks for the reply. I purchased a Motorola SB5120 to replace the old Toshiba.
Interesting... I would have suspected the PCX1100U I have with Comcast HSI as
I want to add one more thought...I had the same problem and it ended up being my phone.
Cool, do you remember the model number?
Sure can since I bought 4 of them ...the base is MD760 and the extensions are MD70
Looks like the MD760 has been replaced by the MD761 . I just ordered a Motorola
I know what you mean about the panasonics being nice. We really like the ones we

jkobe posted "Hi everyone. First of all, thanks so much for this Forum. I have read many posts" on 08/04/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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