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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage Hi everybody, I'm having a problem which is hard to diagnose because it doesn't

Hi everybody,

I'm having a problem which is hard to diagnose because it doesn't happen all the time. When it works, my Vonage service is good.

A few times each day, incoming calls cannot be answered. I pick up the phone and shout "Hello?" into a dead line. From the times I've been calling home, I know that the other side hears the ringing, then it goes to voice mail.

Probably related to this, sometimes when I pick up the phone to make an outgoing call, no dial tone is heard. Nor is there a friendly voice from Vonage telling me of any connection problem.

Both of these problems usually go away quickly. For instance, if somebody calls and the call can't be connected, we can usually call them right back (as soon as the caller gives up trying to call, or leaves their message).

One one hand, the problem is intermittent and there is a workaround. On the other hand, it's annoying and sometimes causes us to use our cell phones instead, thus paying cell minutes for Vonage's problems. So it's something I'd like to fix.

Here is my setup and speed test numbers from a recent test. Mind you, this is when it was working. I tried last time it wouldn't connect to get a test of the line when it wasn't working, but the line was already back.

Roselle Park, NJ (Northern NJ-908 area code)
Comcast internet service
upload/download speeds below
Cable Modem: RCA DCM425
Router: NetGear RangeMax WNR834B v2
Vonage adapter: Linksys RTP300

Comcast->Cable modem->NetGear router->Vonage
PC connected to NetGear through ethernet
Mac and iPhone connected to NetGear wirelessly

Our principal phone is a Panasonic KX-TG5622 5.8GHz multi-receiver cordless. We also have a wired phone connected .

Speed test statistics
Download speed: 4539208 bps
Upload speed: 6372768 bps
Quality of service: 98 %
Download test type: socket
Upload test type: socket
Maximum download pause: 64 ms
Average download pause: 7 ms
Minimum round trip time to server: 55 ms
Average round trip time to server: 57 ms

Voip test statistics
Jitter: you -> server: 0.6 ms
Jitter: server -> you: 3.6 ms
Packet loss: you -> server: 0.0 %
Packet loss: server -> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 77
Estimated MOS score: 4.2

Looks good to me. Any clues from the experts?

Read The Full Thread:

Intermittent non-connecting calls and loss of dial tone

This does not sounds like an IP issue. This sounds like an analog issue of the Off
Wow, I'm glad that I typed all that since you zeroed in on something I really thought
Are you SURE it's your end? I have one frequent called inbound on Alltel cellular
I agree with VonTechMgr in his reply but it could also be your internet connection
I really thought you were on to it, and your theory that it's between the phone receiver
Thanks for that tip; I didn't realize you could query the modem like that. I have
It's happening not just with my cell, but with my work phone, my wife's cell phone,
You had reported more then one issue. Which issue returned after not occurring
Thanks for checking in. The two issues of intermittently not being able to answer

sympleko posted "Hi everybody, I'm having a problem which is hard to diagnose because it doesn't" on 11/28/2008

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