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Vonage Hi all....
So I've been having some problems with my vonage service with my
Hi all....
So I've been having some problems with my Vonage service with my current configuration....
Its kind of a weird config...so I'll try to explain it as best as possible...
I have a smart box in my closet where all of my telephone wires, cable wires and security wires come back to. They are all "home runs" from this location.
Inside the smart box, I have a patch panel where all of the telephones wires are punched down to. There is an outgoing plug, and a plug for my security system telephone jack (so it can call out)
I currently have my cable modem, linksys (VOIP) router and my wireless router all in the smart box. I piggie back my wireless router to the linksys router, so the linksys becomes the main router connected to the cable modem....
I plug the Vonage and security telephone wires into the patch panel, and then my phone is plugged into a wall jack outside of the closet.
*whew all that in one breath*
Problems:
I have intermittent connectivity problems, where my security system complains there is no telephone service, as well as some times I'll come back home, attempt to make a call, and I have no dial tone. I typically try to "clear the system" by rebooting all equipment, and unplugging all devices from the wall jacks. This sometimes works, but more often than not doesn't seem to help. Usually if I wait some time, it clears itself up.
I've also had problems where someone will attempt to call us at home, but it gets rerouted to my back up number...this has happened at least twice so far (this may have just been network problems) I also notice that we have popping sounds, garbled voices etc, and even when I can hear people, but they can't hear me.
Interesting notes: It doesn't seem to affect the security company from calling into my house.....nor does it seem to affect my internet service.
So my questions...
What kind of things do I need to check/verify to see if there is something wrong with the patch panel etc.
I just move my exterior line up from resting on the ground (saw some posts about water etc). Is there anything similar to this that may be causing problems?
Any other thoughts? SImilar issues?
I need to figure this out soon as its becoming an unreliable service fast, and I can't risk getting false alarms on the security system.
HELP!
Thanks all for your time and help!
Freddy
Read The Full Thread: Patch Panel/Security System Woes
• Make sure you are connecting your Vonage line to the patch panel in place of the
• Ah....I think I see what your saying....
For my simple mindedness sake:
1.
• Okay,
Yes, replace the wire pair on your patch panel that is from the Network
• Its the Linksys non-wireless modem...not sure what the number is...
thanks
• I think I have it figured out....
The big issue that I don't have is an RJ31x
• Ok....this is getting fun!!!!
I was doing some research on what I have....I
• Freddy,
You only need to punch down "Tip & Ring" from the Vonage adapter
freddy posted "Hi all....
So I've been having some problems with my vonage service with my" on 11/10/2005 |
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