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furnequof Posted:
The minute i see
you've a new post
i normally rush
over here,
although i haven't...
In The Forum:
VoIP Feature Wish List
Topic:
inimical
On May 26, 2012 at 00:16:43

sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete...
In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15

sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that...
In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46

vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small...
In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07

rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't...
In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44

js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure....
In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39

dconnor Posted:
A photo would be
helpful....
In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17

rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls...
In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35

stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58

MiveAmige Posted:
The nature of a
cell phone jammer

By
mobile jammer
(jammer, cell ph...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 02, 2012 at 18:55:02

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Vonage Hi all, I just got my vonage hooked up today and so far am happy with everything EXCEPT

Hi all, I just got my Vonage hooked up today and so far am happy with everything EXCEPT customer service. Here is my situation..

I called Vonage to sign up over the phone. After being on hold for 45 mins someone finally came on the line and said that due to high call volume I would have to leave my number and someone would contact me later that day to sign up. 11PM.Never received the call so I signed up online. Everything went smoothly.

The next evening around 7:00 (after I already signed up) Vonage finally called me back and told me that if I signed up with them they would waive the $29.99 activation fee. I figured cool! I will get my $30 credited to my account. WRONG...

I spent 2.5 hours on the phone with everybody from China to India trying to get that $30. Even spoke to a so called "supervisor". I tried explaining to them that the only reason I signed up on line in the first place was because I couldn't get anybody to do it over the phone and I never got the call from them that night. I shouldn't be punished because they never got back up with me.

The only solution they had was to cancel the account I just opened ( which meant I would have to send the equipment back that I hadn't received yet and order new equipment) and open a new account. All it takes is a key stroke to credit my account.. I am no fool.

Does anybody have any help or advice on how to get this $30 or am I S.O.L.? BTW the so called supervisor was so rude I made him give me his employee number and I plan to pursue this if I could ever talk to someone who can actually speak english and is in a higher position than the yahoos I spoke with that night. I sure hope I don't ever have to deal with customer service again any time soon. Any advice or help would be greatly appreciated. Thanks in advance.

Read The Full Thread:

Any advice on getting the activation fee refunded?

• C-mon! LOL, no advice whatsoever? Pretty please?
• Let me make a few suggestions that might help you receive a reply: 1) Change
• No offense intended to you, NE or NJ, but if your from NE and there from NJ, anything
• Try calling the business office and telling the rep that you plan to cancel completely.

classing posted "Hi all, I just got my vonage hooked up today and so far am happy with everything EXCEPT" on 03/14/2006

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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