 |
 | Vonage Forum Menu |
| | |
| Vonage Forums |
|
|
| | | |
| Vonage In The News |
| | |
| Vonage Customer Reviews |
| | |
| |
Vonage Hi,
Will port forwarding solve my problem.
When i first installed vonage
Hi,
Will port forwarding solve my problem.
When i first installed Vonage (Motorola Vt2142 attached to Comcast cable modem SB5120) everyhting worked fine apart from the occasional drop in audio from my end. I would put this down to some bandwidth tweaking that i should have done. Suddenly, people that i called were not able to hear me at all anf the Phone 1 line was flashing green on my adapter no matter how many times i did a complete restart, even if i had not yet connected my phone or even had my phone powered up before connecting it.
I tried testyourvoip.com and got the following error:
"Your computer couldn't call our location on the standard SIP port (5060). Generally, this failure is caused by a firewall blocking our calls. We are going to re-run the test over a commonly available port (6000) to diagnose the problem."
I tried Vonage tech support and they suggested that i contact Comcast and ask them if any ports had been blocked from the following list:
SIP ports 5060 through 5061 using UDP protocol
NTP port 123 using UDP protocol
TFTP port 69 using UDP protocol
DNS port 53 using UDP protocol
RTP ports 10,000 through 20,000 using UDP protocol
I contacted Comcast and was given the most awful runaround of my life being passed from one tech to the next for such pathetic excuses as not being able to open a simple tracert screenshot attachment therefore ignoring all the other straightforward questions in my e-mail. When i responded to that they tried to discourage me by saying i needed to phone them instead. Of course, i replied and refreshed their memory that the problem was making my ability to reach other people by telephone impossible then finally i was given the list of current ports blocked but was told that other ports could be blocked without notice. Here they are:
67
68
135
137
138
139
445
512
520
1080
Ok, anybody out there, please tell me there is a solution to this, do i need port forwarding so i can get around these scumbags or is there something really simple going on that i can't see. Any help would be appreciated. I also gave Vonage tech support an update on what Comcast told me and have yet to reeive a reply.
The tracert yahoo.com test i tried to tell Comcast about consistently gave a "request timed out" error at hop 6. Hops 3-5 were all comcast.net addresses. The Vonage bandwidth test gave me a download speed of 21.7Mbps and an upload speed of 370 kbps.
I am hoping all of this is incredibly simple.
TIA
Read The Full Thread: A simple tip for Vonage users - Static IPs!
• Hi Everyone,
If your Vonage device is behind a router, be it is your modem with
• I use Comcast and have had no problems with my Vonage line. That's not to say that
• Seems that OP is trying to get people to click on his link and/or get people to use
• I have nothing to do with this site, I just figured I would try to help the masses.
• The only reason you would want to use a static IP on the internal network is to ensure
• Ok, so it looks like port forwarding might not be the answer for me in this case.
• Actually, regardless of the obvious reasons you might think to use a static IP,
• Traceroute results with clear indications that a hop on your ISP's network is
• Ok, i understand about voicemail causing the phone 1 light to flash but i have my
mike31 posted "Hi,
Will port forwarding solve my problem.
When i first installed vonage" on 03/11/2007 |
|
|
| |
| Vonage Service Plans |
| | |
| Vonage VoIP Members |
| | |
| Vonage Stock Price |
|
Value: 3.07
Change:  +0.15
Up to 15 Minute Delay | | | |
| Site Search |
| | |
|
|
Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.73 Seconds and 411 Pages In The Last 60 Seconds
The Vonage VoIP Forum
|
Members
New 
New Today 5
Yesterday 12
Total 63415
Who Is On Site
Visitors 78
Members 2
Total 80