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Vonage Hi Steve, I am experiencing the same symptoms It gets to the point where it freezes
Hi Steve, I am experiencing the same symptoms It gets to the point where it freezes up my computer internet, it drops AIM and gives page load timeouts on Firefox. I had replaced the router this weekend with a Netgear 108. Seemed ok for a couple of minutes, then back to the old tricks. I replaced the Comcast cable modem today (wednesday). This time,. I got an hour out of it. Weekend before was maddening, I could get maybe 2 minutes of phone per hour with the calls dropping like flies. With the new router, the calls dont drop any more, but the quality is impossible.
I followed the instructions you gave to the other member in here. The results were VERY ugly, to say the least. I tested with the Vonage box in, then unplugged. The drop rate was 3.31with the Vonagte box attached, and went to 3.17 with the Vonage disconnected. The second results are posted below:
Media Quality
MOS
1.0 / 5.0
(Best with G.711 is 4.4)
Degradation Sources
Codec 0.58 14.4%
Latency 0.07 1.8%
Packet Discards 0.17 4.2%
Packet Loss 3.17 79.5%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 251 ms
Packet Discards 1.6%
Packet Loss 29.9%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 160 ms
Burst Loss
Jitter
Min: 0 ms
Avg: 25 ms
Max: 201 ms
Signaling Quality
Post-Dial Delay 109 ms
Call Setup Time 109 ms
Media Delay 234 ms
MOS Analysis FROM Boston To You
MOS analysis chart
Media Quality
MOS
4.4 / 5.0
(Best with G.711 is 4.4)
Degradation Sources
Codec 0.58 93.0%
Latency 0.04 7.0%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 251 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods
Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss
Jitter
Min: 4 ms
Avg: 6 ms
Max: 20 ms
Signaling Quality
Post-Pickup Delay 139 ms
Call Setup Time 138 ms
Media Delay 171 ms
which looks like I am losing nearly 80% packets.
I will be going back to Comcast tomorrow. It might be a bad line in their neighborhood. Another thread mentioned it.
It seemed to come in when the hot weather jumped in, sdo it sounds like an outdoor source here.
Any suggestions or anything else I can do? The cable is 400 feet buried 3 feet deep to the roadway. At my house, it comes out of a pipe and into a connector, then into the house, maybe 1 foot of connection.
Read The Full Thread: unusable because of choppy calls
• I am very keen to make Vonage work as the functionality is very impressive. It worked
• How about if you plug the Vonage box directly into the modem, eliminating the router
• Thanks for replying. The SpeedTouch 570 is both router and modem and plugs directly
• Your packet discards are awful in both directions, especially on the uplink,
• Hi,
Audio issue could be due to master firewall in speedtouch 570. you can
• With the help of Speedtouch, I have bypassed the firewall so that the Vonage box
• mjk43,
If you are on Comcast you might want to read through this post ->
• Have you tried the re-test with the Vonage box completely removed from the setup?
• Having turned off everything including the router overnight and having restarted
• You may be marginally satisfied with the results you're getting today, but I doubt
NightTony posted "Hi Steve, I am experiencing the same symptoms It gets to the point where it freezes" on 07/12/2006 |
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