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Vonage Hi,
I've been having a nightmare with my vonage line cutting off mid-conversation.
Hi,
I've been having a nightmare with my Vonage line cutting off mid-conversation. Please excuse the heavy detail, but it's best to give as much information as necessary so you might be able to help me:
Problem : Connection cuts off Vonage phone and Internet connection after about 8 minutes of talking. The phone line is dead afterwards and I need to power up my Linksys Vonage RT31P2 router to get things back again.
My connection :
1Mbs download/256kbps upload Internet connection that records under MyVoIPSpeed as downloading around 850kbsp and uploading 180kbps with a jitter of 11.0ms and QoS of 74% when not browsing the internet.
Tried :
- Changing to the lowest bandwidth settings
- Configuring the QoS settings
- Pinging a web address to see the packet loss (average of 180ms with the occasional much longer blip of 2800ms or so - I think this is the problem)
- Changing the phone port on my router from 1 to 2 (this seemed to resolve the problem inititally, but it's been a week and the same problem is back again)
- Screaming at Vonage, ISP and Telephone provider staff
So far, it's been pass-the-parcel with respect to who is responsible for my drop connection - noone can tell me what to do.
Anyone else had the same problem?
Any advice hugley appreciated as being a journalist I rely on my telephone line a lot.
Thanks
Read The Full Thread: Phone frequently cuts off - Vonage, ISP or telephone line?
• please read the sticky at the top of the forum, a lot more information is needed
• do you have simular expirience?
bad vonage phone and with internet connections,
• My apologies, here is the info according to the sticky:
1. Your location
Seville,
• This isn't a clear cut case, but I'd say that the jitter from you to the server is
• I'll have a chat with my ISP (in Spanish - which will be interesting) and see if it's
• The 100mbs has nothing to do with your internet connection speed. You have the
• Ok, I had a chat with my ISP who were crap and told me they could only configure the
• please read the sticky at the top of the forum, a lot more information is needed
• I suspect you're right, given that the VoIP results get better when you remove
mr_nabo posted "Hi,
I've been having a nightmare with my vonage line cutting off mid-conversation." on 01/31/2007 |
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