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Vonage Hi, I need help. I signed on to Vonage on Dec 11, 2005. I have not had a chance to use
Hi, I need help. I signed on to Vonage on Dec 11, 2005. I have not had a chance to use the service because it hasn't worked for more then one day (Dec 29). Below is the information regarding my setup. I sure hope you can help. I appreciate your time and consideration.
Sue Lender
1. My location: Southern California, USA
2. Your ISP name and type: Charter Pipeline, Cable
3. Upload and download speeds: Download 1,486,776.bps ; upload 90,040 bps ; QOS 98% ; RTT 47 ms ; MaxPause 32 ms
4. Modem make and model: Motorola Surfboard SB4200
5. Type of Vonage adapter: PAP2
6. Setup of Network: Modem -> Linksys WRT54G -> port 1 -> PC, port 2 -> linksys PAP2
7. Issue you are experiencing: No dial tone. Had a dial tone when PAP2 was first activated, I activated it using Vonage website. Dial tone lasted approximately one day. Have tried using PAP2 without router, still no dial tone.
8. DETAILED results from www.testyourvoip.com with a test call to Boston.
MOS Analysis From You TO Boston
Media Quality MOS 4.1 / 5.0
(Best with G.711 is 4.4)
Degradation Sources
Codec0.5865.4%
Latency0.000.0%
Packet Discards0.3034.6%
Packet Loss0.000.0%
CodecG.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency171 ms
Packet Discards0.9%
Packet Loss0.0%
Loss PeriodsMin:20 ms
Avg:20 ms
Max:20 ms
Random Loss
JitterMin:0 ms
Avg:7 ms
Max:27 ms
Signaling Quality Post-Dial Delay110 ms
Call Setup Time125 ms
Media Delay281 ms
MOS Analysis FROM Boston To You
Media Quality MOS 4.4 / 5.0
(Best with G.711 is 4.4)
Degradation Sources
Codec0.58100.0%
Latency0.000.0%
Packet Discards0.000.0%
Packet Loss0.000.0%
CodecG.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency171 ms
Packet Discards0.0%
Packet Loss0.0%
Loss PeriodsMin:0 ms
Avg:0 ms
Max:0 ms
No Loss
JitterMin:4 ms
Avg:6 ms
Max:27 ms
Signaling Quality Post-Pickup Delay128 ms
Call Setup Time136 ms
Media Delay161 ms
Read The Full Thread: No Dial tone
• I can't seam to get a dial tone... :cry:
• We'll try to help, but we can't do it in the dark. Start by posting the information
• First off, have you tried re-cycling the whole system? If not, shut everything
• If there is a firewall in the WRT54G diable it. Is this the X2? or x4? These have firewalls
• I have re-cycled the whole system many times, but did it again, just in case. :?
• Don't forget the packet discard issue. Calling Vonage is good, but I really think
snlender posted "Hi, I need help. I signed on to Vonage on Dec 11, 2005. I have not had a chance to use" on 01/07/2006 |
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