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Vonage Hi - I'm a new user to Vonage Canada, but a long time user of Vonage US. I have been
Hi - I'm a new user to Vonage Canada, but a long time user of Vonage US. I have been having a horrible time with sound quality. Static, volume changes, and these periodic (1 second every 20 seconds or so) spots of dead air (people describe it as when you have call waiting, the one end gets a beep, while the other just doesn't hear anything.... except I don't have call waiting).
Vonage support has been very responsive in their replies which is great, except nothing seems to be changing. I never had any problems in the US, but my bandwidth was significantly better there.
I'm on Bell Sympatico basic DSL, but I run Skype and also Sametime Voice (which is through VPN as well) and don't have any sound quality issues, so don't see why it should be a bandwidth issue.
I would love to stay with Vonage, but maybe will just have to stick it out with Bell, or hope that Gizmo5/Google hurries up....
Anyway help or suggestions are appreciated.
Read The Full Thread: Poor sound quality with static and periodic dead air
• It might have nothing to do with your bandwidth but instead the quality of the connection
• Hi Aquaking - thanks for the test. I got a 3.9 so it doesn't show that there should
• Thats correct BUT you probably want to run that test when the problem is happening.
photobane posted "Hi - I'm a new user to Vonage Canada, but a long time user of Vonage US. I have been" on 11/16/2009 |
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