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Vonage Hi, I have this problem, were suppose to be sending volume of fax, everytime



Hi,
I have this problem, were suppose to be sending volume of fax, everytime were sending it, pages are not sent completely, simetimes were getting no carrier,and same also problem with receiving...

Note: Here are my configuration setting:

transmission speed: 9600 (maximum)
uploading speed: 250 to 300 kbps
Packet Loss: 0
Program Used: Winfax 10.0.2
Internal Fax/Modem: Lucent Win Modem
Router: RT31P2

I tried calling the customer service and said that they increase the packet on our dedicated fax line used, but were still getting the same result. And after our conversation, we ask them to send a fax test but the same problem occurs, so they hang me up for almost an hour and nobody come back over to explain why that was happening (That was Manju at think I was talk to).

Any techies/expert/admin can help us... Please reply to this post or email me at adioph1@o2.co.uk


Thanks

Any techies/admin/experts from this site



Read The Full Thread:

intermitent fax sending and receiving


We too have a similar problem. We want to receive large volume of faxes. When we
any good reply yet from vonage techies/people?
Ive talked agin to Harini (just this morning) and she said that using vonage to
I would disagree with Harini. I am using my internal fax/modem with no issues.

adioph posted "Hi, I have this problem, were suppose to be sending volume of fax, everytime" on 11/01/2006

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