Vonage Forum Menu

Vonage Forums

Vonage VoIP Forum

furnequof Posted:
The minute i see
you've a new post
i normally rush
over here,
although i haven't...
In The Forum:
VoIP Feature Wish List
Topic:
inimical
On May 26, 2012 at 00:16:43

sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete...
In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15

sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that...
In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46

vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small...
In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07

rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't...
In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44

js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure....
In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39

dconnor Posted:
A photo would be
helpful....
In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17

rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls...
In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35

stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58

MiveAmige Posted:
The nature of a
cell phone jammer

By
mobile jammer
(jammer, cell ph...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 02, 2012 at 18:55:02

Vonage VoIP Forums

Vonage In The News

Vonage Offers Free Calling to Latin American Destinations this Mother's Day Weekend

Vonage World® Now Includes Free Calling to Pakistan

Syndication

Vonage Customer Reviews

Appreciation

Vonage vs. Time Warner Cable SoCal

international connection

VDV21-VD adapter and Vonage service - a winner!

Should have signed up sooner!!!!

Vonage Reviews

Vonage Hi. I have had Vonage service for a few years and overall it has been reliable. A

Hi. I have had Vonage service for a few years and overall it has been reliable. A new problem has recently cropped up I was hoping someone might be able to advise me on troubleshooting.

My setup: I have Comcast as an ISP. I have a Linksys RTP-300 phone adapter, Linksys modem (BEFCMU10), and Linksys wireless router (WRT54GS). No changes to equipment or configuration whatsoever in 3 years.

Two parts to my concern. The fact that the problem seems to be specific with my phone service and not my internet connectivity overall and also the way in which the Vonage "system" is handling the outage. Please read on...

Problem Symptoms:
+ Problem is intermittent and during this time:
+ Incoming call/caller is sent direct to voicemail on first ring!
+ If you pick up a phone in the house there is no dialtone
+ Computer network works fine during this time
+ Recycling power on phone adapter does not correct
+ Problem lasts several hours

What seems really strange about this to me:
+ Why would calls be sent direct to voicemail on first ring? I have the Vonage "Network Availability" number set (to my cell phone). During an outage calls should be routed to my cell NOT sent direct to voicemail. I know this feature is working because we had a recent power outage and calls forwarded to my cell just fine.
+ With all previous outages it was when the network was down so no computer internet access either. With this problem computer network access continues without interruption
+ I just logged in to Vonage.com and verified that my Network Availability number is still set fine and also that I do NOT have call forwarding enabled.

Anybody have any thoughts on how to troubleshoot?

Thanks in advance!
-Matt

Read The Full Thread:

Strange intermittent problem with service

• Can you describe how you have your equipment setup. Also how your telephone(s)
• As trekologer just said, your symptoms are a 100% exact match for what happens
• Thank you for the quick replies! I will double check the way I have things connected
• Not in this case. The timeout value in Voice Mail means your phone has to send back
• Thanks. Makes sense. I also want to add we are hearing heavy static on the line now
• Are you using your home wiring? Every symptom especially the heavy static points

MattK posted "Hi. I have had Vonage service for a few years and overall it has been reliable. A" on 02/28/2009

Vonage Service Plans

Vonage VoIP Members

Members

New fgbsfagbn

New Today 0

Yesterday 4

Total 64288

Who Is On Site

Visitors 95

Members 1

Total 96

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price

Value: 1.70
Change:

-0.03
Up to 15 Minute Delay

Site Search

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2012 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotional Codes or Coupon Codes are required at www.vonage.com.

[ | | | | | ]

Vonage Forum Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal as a means to offset our cost.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage FREE Month sign up offer Deal Coupon.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.34 Seconds and 279 Pages In The Last 60 Seconds
The Vonage VoIP Forum