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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage Hi. I have had Vonage service for a few years and overall it has been reliable. A

Hi. I have had Vonage service for a few years and overall it has been reliable. A new problem has recently cropped up I was hoping someone might be able to advise me on troubleshooting.

My setup: I have Comcast as an ISP. I have a Linksys RTP-300 phone adapter, Linksys modem (BEFCMU10), and Linksys wireless router (WRT54GS). No changes to equipment or configuration whatsoever in 3 years.

Two parts to my concern. The fact that the problem seems to be specific with my phone service and not my internet connectivity overall and also the way in which the Vonage "system" is handling the outage. Please read on...

Problem Symptoms:
+ Problem is intermittent and during this time:
+ Incoming call/caller is sent direct to voicemail on first ring!
+ If you pick up a phone in the house there is no dialtone
+ Computer network works fine during this time
+ Recycling power on phone adapter does not correct
+ Problem lasts several hours

What seems really strange about this to me:
+ Why would calls be sent direct to voicemail on first ring? I have the Vonage "Network Availability" number set (to my cell phone). During an outage calls should be routed to my cell NOT sent direct to voicemail. I know this feature is working because we had a recent power outage and calls forwarded to my cell just fine.
+ With all previous outages it was when the network was down so no computer internet access either. With this problem computer network access continues without interruption
+ I just logged in to and verified that my Network Availability number is still set fine and also that I do NOT have call forwarding enabled.

Anybody have any thoughts on how to troubleshoot?

Thanks in advance!

Read The Full Thread:

Strange intermittent problem with service

Can you describe how you have your equipment setup. Also how your telephone(s)
As trekologer just said, your symptoms are a 100% exact match for what happens
Thank you for the quick replies! I will double check the way I have things connected
Not in this case. The timeout value in Voice Mail means your phone has to send back
Thanks. Makes sense. I also want to add we are hearing heavy static on the line now
Are you using your home wiring? Every symptom especially the heavy static points

MattK posted "Hi. I have had Vonage service for a few years and overall it has been reliable. A" on 02/28/2009

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