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Vonage Hi,
I have been having trouble with my Comcast/Vonage combo (in Little Rock,
Hi,
I have been having trouble with my Comcast/Vonage combo (in Little Rock, AR) similar to what is described in the early portions of this thread for a couple of weeks now, and they are getting progressively worse.
I am using a Linksys cable modem, with a Linksys WRT54GS router. The Cisco ATA (which I've had since December of 2002) is plugged directly into the WRT54GS. Line 1 on the ATA is plugged directly into a panasonic 2-line cordless phone system. Line 2 on the Cisco ATA is a number that I ported from SBC, and I have a cable from the ATA to a splitter, and the split line goes into the panasonic 2-line system and into a wall jack, and the house wiring is disconnected from the Telco network (I've been disconnected from SBC since october of 2005).
I personally don't use the phone very much, but my wife does. She has been complaining of choppy voice quality for a couple of weeks, and more recently she has had dropped calls. Occasionally the party on the other end reports that her voice will disappear for a few seconds, then get "caught up" as if it were a tape being played at an increased speed.
Calls to comcast have been unhelpful so far. I have not escalated the case yet. Past dealings with Comcast have led me to try to solve issues myself first, since they will try to place blame on anything they see as non-standard (the WRT54GS, or the Vonage equipment, etc).
I have Sveasoft Talisman firmware on my WRT54GS, and have implemented QOS on that box, giving the Vonage ATA highest priority, above everything else on the network. This does not seem to have any effect. Generally when my wife is using the phone there is little other activity on the local network.
What I'm really looking for is a summary of this thread, with the latest info and most effective troubleshooting tools and techniques, and any other helpful info. It's very hard to slog through 36 pages to find the good stuff and weed out all of the information that has been outdated or replaced with better info.
Read The Full Thread: Comcast vs. Vonage
• ok, thank you CyberCSI for ur link. It seems you're very knowledgeable about networking
• I'm seeing the exact same thing. Seems to be losing that last hop before it gets
• And here we go again............
• I am no believer in conspiracies, but having seen two episodes of Vonage issues
• Well, Comcast is doing their own VoIP service in some areas now.... considering
• (As I shudder contemplating the impending buy out of my most excellent ISP by Comcast)...
I
• I know ISPs like to provide that "bandwidth hog" argument, but in reality, does
• Well, you're right of course, it's a low use compared to those... except that it
• I will call my local comcast now and ask if they offer voip.. as they did not in my
• somethings is going on...
Before when I called comcast I always got the same
pvn posted "Hi,
I have been having trouble with my Comcast/Vonage combo (in Little Rock," on 04/26/2006 |
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