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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage Hi, I had the same problem, and I'm on dsl 256k, I have my bandwidth at 50, I had



Hi,
I had the same problem, and I'm on dsl 256k, I have my bandwidth at 50, I had called Vonage and talked to a very nice tier 2 Tech, who changed some settings on his end with packet size, jitter buffer, etc, which was a big help, but didn't completely solve my problem, they ended up sending out a new router, and I still had the same problem with a 1 Second delay.

So I ended up contacting the company who makes my modem, they got into the settings by inputting an IP address in the browser bar, that accessed the modem menu, and they made sure I had the latest firmware, and noticed that my ISP was using Interleave on my connection.

I did some research on Interleave, in case you don't know- Interleave protocol means that when a packet is sent through the internet it gets disassembled up into tiny packets, and then reassembled at the other end, this increases latency, or delay, it is commonly used as default to make sure everybody can use DSl because it is line noise resistant. There is another protocol called Fast, it isn't as tolerant to line noise, but the packets don't get disassembled, and the overall latency decreases.

I called my ISP and spoke to a level 3 Tech who changed my protocol to Fast, the delay has decreased considerably, and I went from pinging at 300ms to pinging at 100ms or less by pinging I mean going to "start" "run" and typing in "cmd" and then at the prompt type "ping yahoo.com" and then looking at the average time, since they changed me to fast protocol, webpages load faster, e-mail comes faster, and all-in-all I've had no problems.

So I would suggest first changing the bandwidth setting like Rebus said, and if that doesn't work then try calling the manufacturer of your modem, and checking the firmware version, and checking the diagnostics to see if it is receiving an interleaved signal and then call your ISp to change to a fast protocol, or if you can't reach the manufacturer to know if it's interleaved in the diagnoses of the Modem, call your ISP, talk to a level 3 tech, or System Administrator (be sure to get their name and number, in case you have any more problems), and ask them if they are using Interleaved protocol on your connection, if they are ask them to switch it to fast protocol, and give that a try.

My ISP tried to tell me it would have to be a system wide change, but I told them that I knew it could be changed at the local port, so if they tell you that it's system wide, just tell them you know it's at your local port.
Hope this help ya!! I say Go Vonage!!!! I'm a happy Vonage customer!!!! :-D



Read The Full Thread:

short delay in calls


I have been using Vonage for about 4 weeks now. For the most part things are pretty

I'm wondering if anyone involved in this thread has any sense of what GOOD interleave

longdistance posted "Hi, I had the same problem, and I'm on dsl 256k, I have my bandwidth at 50, I had" on 02/17/2005

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