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Vonage Hi, I am trying to install Vonage. And I am getting following message



Hi,

I am trying to install Vonage.

And I am getting following message :
"this telephone line can not register to Vonage network"

According to my opinion Internet is working perfectly. There must be something wrong on Vonage side. If you guys can help me either way it would be great. Below are the technical details.

Indicators on VT2142 Vonage device:
Internet light blinking green
Ethernet light steady green
Power light : blinks twice in green

I am in Mumbai, India and using Sify ISP which uses DSL technology.
Following is the Internet configuration :

DSL Wire from Sify ISP -> VT2142 -> Laptop

Laptop is getting internet and on VT2142 status page it shows connected.


Details :

Speed test statistics
-
Download speed: 254768 bps
Upload speed: 252984 bps
Quality of service: 93 %
Download test type: socket
Upload test type: socket
Maximum download pause: 205 ms
Average download pause: 104 ms
Minimum round trip time to server: 287 ms
Average round trip time to server: 473 ms

Voip test statistics
-
Jitter: you -> server: 2.3 ms
Jitter: server -> you: 0.0 ms
Packet loss: you -> server: 0.0 %
Packet loss: server -> you: 100.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 4
Estimated MOS score: 3.5


Please help me here.

Thanks,
Rahul



Read The Full Thread:

ISP : SIFY [DSL], telephone line cannot register to Vonage



rahul1979z posted "Hi, I am trying to install Vonage. And I am getting following message" on 01/07/2008

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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