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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage Hi Guys - I hope someone can help me here. I recently setup a new company. I agreed



Hi Guys - I hope someone can help me here.

I recently setup a new company. I agreed a lease on an office - unfortunately there was a 3 month wait before I could move in. I decided to work from home in the meantime. I live on the 01444 exchange and my office is on the 01273 exchange.

I called Vonage and asked them if I could sign up to their business tariff and if it was possible to port the number to BT at a later date. They assured me that this was possible. On that understanding I signed up.

Last week I received word from my landlord that I could move in as soon as I was ready. I set about ordering a fixed line from BT. I rang Vonage to find out how I would go about porting this number - they told me to ring BT and they would send the paperwork to Vonage directly.

I spoke with BT and unfortunately you end up speaking to a drone in a call centre - they were unsure whether I would be able to port this number across.

I am meeting a client next week and I needed to get business cards printed. I rang Vonage on Monday this week and asked them for more details. They assured me that there would be no problem porting my number to BT. The agent I spoke with even put me on hold before checking with another member of staff and assured me that this had happened a number of times before and that there would definitely be no problem porting the number across. I even informed him that I was getting stationary printed and that I needed to be sure I could keep my number.

I got a call from BT today who have told me that I can't port the number as it is a virtual number and not a static line.

I rang Vonage to clarify this and got a member of staff who identified himself as a member of the management team. He has given me his name and ID number. He told me it was not a virtual number. I asked him if it was a static line and he told me it was definitely a static line.

I asked the Vonage operator what a static line was and he told me he did not know what that meant. This has not left me with any confidence. I asked to speak to a manager and he told me he was the highest level of escalation and that he didn't know why I had come through to him at all.

I really need to hang on to my number - does anyone know if this is possible? If this is not possible - who can I contact at Vonage to escalate this - I certainly feel they should cover the cost of the stationary I have purchased.

HELP!!!



Read The Full Thread:

Porting Number TO BT


I'm sorry to say that I believe you are stuck - from what I understand, at this point
I don't want to use Vonage for outgoing calls as the call quality is far too variable
Hello, I worked for a well known telecomms operator who regularly ported in and

jmelody posted "Hi Guys - I hope someone can help me here. I recently setup a new company. I agreed" on 06/09/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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