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Review: My First Day With Vonage, Excellent!
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Vonage Hi, First the foundation data: Canada, Sympatico, DSL landline DL 3.82Mbps,



Hi,

First the foundation data:
Canada, Sympatico, DSL landline
DL 3.82Mbps, UL 548kbps, QOS is good today, but not always - no games or downloads
Speedstream Modem 4200
VT2142-VC and Linksys PAP2 (retired but still connected as I plan to get another number so I can travel with it)
Phoneline ->MODEM->VT2142->Phone and DI-524->(Computer, Linksys PAP2)
Irregular QOS issues (and asymmetric ones as I can hear them, but they can not always hear me)
Voip test today says I should be good (96% QOS, MOS of 3.9)

So here is the story. Bought the Linksys over a year ago, and it worked fine behind the router. Turned down other applications manually as per normal, as DI-524 is not QOS. Upgraded to VT2142 when Vonage sent me the device when I was having service QOS issues they thought might be the PAP2. Wasn't - they had mangled programming. All fixed, but now I have two devices (and yes they ended up billing me for it). So here I am with this VT2142 behind my router, and I learn it has QOS.

Same issues with the general QOS, in that I have to throttle other internet use when the phone is on - even browsing! So I follow the directions on the Vonage site to put it in front of the router. I had assumed that the Voip alongside the router meant that the Voip was automatically QOS handled ahead of the router stuff. The router is just a flow through to the DI-524.

Can someone confirm for me that I do not need to set the DI-524 router as a reduced QOS IP, in order for the Voice features to be better? It is the one thing I have not done yet. There is no setting I can see that permits me to set the Voip QOS over the router QOS. Unless I've logged into the wrong setup page in the VT2142 (I figured there should be two, but couldn't find any reference in the manual - Surely Vonage must have one to program through).

As mentioned, it is asymmetric - I always hear the other person better than they do me - I've changed phones - cordless to wired, new batteries - its not the phone - even Vonage was unimpressed with my quality! My quality when I call my cell is right down there with POTS, and I am not set up to get stereo sound here. Games and heavy downloads are rare - unless M$ is doing stuff in the background. And the funny part is that my QOS scores are usually good, even if I try to run them right after a crappy call. Which begs the question, should I go back to a land line if this is the best I will get?

It works and it saves me money, and I get my messages online and all that stuff, but this game of shutting down applications, or even the computer, or turning off the router every time the phone rings is just not right. I'm tired and confused and weary of rewiring the network and DHCP settings and static addresses...

Thanks in advance for your help/insight.



Read The Full Thread:

VT2142 QOS settings, Phone vs router QOS - Not IP based


There are QOS settings in the VT2142 that you can adjust, but those are simply for

TwistinTW posted "Hi, First the foundation data: Canada, Sympatico, DSL landline DL 3.82Mbps," on 04/14/2008

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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