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Vonage Hi Dan,
Hopefully, you will all find this a bit humorous. My "negative" user
Hi Dan,
Hopefully, you will all find this a bit humorous. My "negative" user name was only negative in the sense that I had to re-create a name 5 times during the creation of my account because the name I chose was either to long, to short, had invalid characters or had been chosen by another board member. I get the fact that regular board users may take offense when someone slams Vonage and that's totally understood. I was not doing that. In hindsight, I can see why my user name may not have been the best choice. Ooops... :oops:
So, just to recap... I wasn't publicly bashing Vonage via my choice in screen names. I was just miffed by the fact that it took me almost 10 mins to create a usable account. It was more in jest than anything else...
I had already read the sticky suggestion, prior to my original post and thought that I had answered the pertinent questions. I will do it again...
-
1. Your location - Lowell, Massachusetts
2. Your ISP name and type (cable, DSL, wireless etc) - Comcast Cable
3. Upload and download speeds - I'm not sure, does this information pertain to my situation?
4. Modem make and model:
Cable Modem = Motorola SB4200
Voip modem = Linksys RTP 300
5. Type of Vonage adapter used ie RT31P2 or PAP2 - What is an "adapter"? Would that be my phone router/modem? If so it is a Linksys RTP300
6. Setup of Network ie Modem->Vonage Adapter->PC - Cable Modem->Vonage Router/Modem->PC
7. Issue you are experiencing ie dropped calls, choppy audio etc. - Constantly losing Internet connection, even though phone works fine. Lose it multiple times per day. Only way to re-establish is to reboot everything. (i.e. PC, Cable Modem, Phone Router...etc.)
8. DETAILED results from www.testyourvoip.com with a test call to Boston. I do not have any issues with the workings of my telephone. Should I still do this...?
Read The Full Thread: Phone works fine, but consistently lose Internet connection
• I looked for an answer to my question in previous threads, but I could not find one.
• I suggest you read this first: Forum Rules (I have a thing about negative user names)
• I had the same problem. It came down to two things.
1) Vonage replaced my Router
• Yeah, but my phone works fine. It's just my Internet connection that keeps cutting
• It sounds as if the new PC is having some kind of issue with DHCP- as if the connection
• My best guess (at this time) is that it's a computer problem.
Do you have a firewall
Annoyed posted "Hi Dan,
Hopefully, you will all find this a bit humorous. My "negative" user" on 11/16/2005 |
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