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Vonage Hi Dan, Hopefully, you will all find this a bit humorous. My "negative" user



Hi Dan,

Hopefully, you will all find this a bit humorous. My "negative" user name was only negative in the sense that I had to re-create a name 5 times during the creation of my account because the name I chose was either to long, to short, had invalid characters or had been chosen by another board member. I get the fact that regular board users may take offense when someone slams Vonage and that's totally understood. I was not doing that. In hindsight, I can see why my user name may not have been the best choice. Ooops... :oops:

So, just to recap... I wasn't publicly bashing Vonage via my choice in screen names. I was just miffed by the fact that it took me almost 10 mins to create a usable account. It was more in jest than anything else...

I had already read the sticky suggestion, prior to my original post and thought that I had answered the pertinent questions. I will do it again...

-
1. Your location - Lowell, Massachusetts
2. Your ISP name and type (cable, DSL, wireless etc) - Comcast Cable
3. Upload and download speeds - I'm not sure, does this information pertain to my situation?
4. Modem make and model:
Cable Modem = Motorola SB4200
Voip modem = Linksys RTP 300
5. Type of Vonage adapter used ie RT31P2 or PAP2 - What is an "adapter"? Would that be my phone router/modem? If so it is a Linksys RTP300
6. Setup of Network ie Modem->Vonage Adapter->PC - Cable Modem->Vonage Router/Modem->PC
7. Issue you are experiencing ie dropped calls, choppy audio etc. - Constantly losing Internet connection, even though phone works fine. Lose it multiple times per day. Only way to re-establish is to reboot everything. (i.e. PC, Cable Modem, Phone Router...etc.)
8. DETAILED results from www.testyourvoip.com with a test call to Boston. I do not have any issues with the workings of my telephone. Should I still do this...?



Read The Full Thread:

Phone works fine, but consistently lose Internet connection


I looked for an answer to my question in previous threads, but I could not find one.
I suggest you read this first: Forum Rules (I have a thing about negative user names)
I had the same problem. It came down to two things. 1) Vonage replaced my Router
Yeah, but my phone works fine. It's just my Internet connection that keeps cutting
It sounds as if the new PC is having some kind of issue with DHCP- as if the connection
My best guess (at this time) is that it's a computer problem. Do you have a firewall

Annoyed posted "Hi Dan, Hopefully, you will all find this a bit humorous. My "negative" user" on 11/16/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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