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Vonage Hi All,
I just signed up with vonage, recieved the router and set everything
Hi All,
I just signed up with Vonage, recieved the router and set everything up and had very intermiddent phone service, sometimes I got dial tone and sonetimes didnt, incoming calls never worked. I called Vonage customer help and spoke to the indians and finally got an american who couldnt figure it out either. They sent me a new router the linksys RT31P2, same one i had before. I got it today and set it up and same problem except it used to be intermittent and now ...nothing.
My setup goes Roadrunner->>toshiba pcx2200 cable modem->>linksys rt31p2 ->> phone and dlink switch to many computers.
Internet access is fine but the voice status page says
Voice Version: 2.0.13(LIb)
-
Line1 Status
Registration Status: Offline
Call1 Status: Idle
Call2 Status: Idle
-
Line2 Status
Registration Status: Offline
Call1 Status: Idle
Call2 Status: Idle
firmware version 1.27.01
>tftp tftp.vonage.net get test - results =
Transfer successful: 5 bytes in 1 second, 5 bytes/s
C:Documents and Settingskilla>
ive called customer care but i just get some non-english speaking freak who transferes me all over camel-land. I have sent an email too customer service but we all now that wil never get awnsered, so hopefully with some help i can figure this out.
EDIT : the lights on the router are fine except for the phone lights are NOT lit up.
Read The Full Thread: 2nd router no dial tone internet works fine
• Update:
spent 3 hours on the phone today to get to tier 2 tech support in NJ call
• Try this reset for kicks:
Unplug RT31P2
Hold down reset button
Plug in
• I finally got through to tier 3 tech support last night and the router finally took
• have you tried more than one phone? the light will blink when the phone is in-use,
• The greatest U.S. tech called me back so I wouldnt have to wait on hold. The phone
dubsb posted "Hi All,
I just signed up with vonage, recieved the router and set everything" on 05/27/2005 |
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