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In The Forum:
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Vonage Hey, thanks for the reply. I actually just upgraded to this huge amount of



Hey, thanks for the reply.

I actually just upgraded to this huge amount of bandwidth, as I thought bandwidth was an issue with my problem. I have a wife and 2 kids, we all have our own computers, and we're all always online...

Therefore I assumed we were just eating the bandwidth up. But after upgrading the quality did not change at all... In fact, at times it was worse - even useless....

Yes, you are correct, I have the VT1005 plugged directly into my cable modem. My modem is also a 4 port router, and I have forwarded ports: 5061, 10050~10061, and 50000~50100 to the Vonage box (as I have picked up from research that many of these ports are needed).

There is nothing between the Vonage and the modem, nor is there anything behind the Vonage.

I broke down and called Pakistan (Vonage tech support) today, shortly after posting this thread. They did as I suspected (as I had read many other posts where they did the same thing here) and turned my bandwidth saver down to 30.

The woman on the line informed me that with the Motorola VT1005, this is what it was designed for and that's what it should stay at. I don't know how true that is, but in her defense, it's been working good this evening.

I made sure she made notes on my account of all the seting changes she made, so that if I had to call back, we wouldn't go thru the same things.

We'll see how it goes for the next couple days and I'll let you know.

In the meantime, if anyone has any suggestions, I'd be willing to try them out in the event this fix doesn't actually fix the problem.

Thanks again for the reply!



[edit]

Sorry, I submitted without answering all of your questions...

We have both cordless and corded phones - the issue is not dependant on the phone type.... When one doesnt work, none of them work....

I do have a neighbor who has broadband, and would be willing to try the device at his house, but it's not like I can make it screw up on demand. It may be fine for 15 minutes, then BAM - its unusable...

Maybe one day when I got a bunch of calls to make for work I'll carry it over to his place and give it a shot :)



Read The Full Thread:

Call quality is horrible


1. Your location: Chester, VA (804 area code) 2. Your ISP name and type (cable,
I never have understood why the QoS can sometimes be very low with ever other number
Do your kids use peer-to-peer file sharing programs such as limewire among others
No, I know the damage P2P does to Vonage - I've stopped many a bittorrent download
The low Quality of Service numberis probally the place to start looking. Check
I have read reports in other forums of third party VOIP being un-usable on Comcast
I have Vonage with Comcast at three different geographic locations and I am having
phudgee: I also live in Chester (Ashton Creek Apartments to be exact) and I get
The Hawking HBB1 will allow you to run your torrents and use your Vonage line at

phudgee posted "Hey, thanks for the reply. I actually just upgraded to this huge amount of" on 09/01/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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