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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage Hey guys, Yes im the new guy who has been testing all different ways to setup the



Hey guys, Yes im the new guy who has been testing all different ways to setup the Vonage router within a home network with an existing router...I've been trying different techniques and methods of routing to get the best call quality out there...

Everything was fine when I went to sleep last night, but when I got home from work today (you'll notice i posted during the day)....the Vonage router had no power to it at all. So i unplugged/replugged, tried different outlets, different surge protectors, used one of my 10 adapters for other linksys routers that i've used (5v output dc)...and only a green light for 1 second, then shuts off.

Looks like this board is fried, not sure how or why, but it fried.

So i call support....of course I cant understand them....why would I expect anything different .

After about a half hour of the support rep asking me if Im able to use a phone on the Dead router, and after me telling her that she's answering her own question...HOW CAN I USE THE PHONE ON A DEAD ROUTER?

and about 10 other useless questions...which is fine...protocol/procedure has to be done, whatever.....the thing that i hate is that when common knowledge wants to take over, they support reps "over seas" still go through the troubleshooting techniques, asking me to unplug and replug the ethernet lines into the router...

I tell her, there is NOTHING plugged into the router, just the adapter from router into the wall, and then she asks why...LOL.

anyway, she is processing a RMA right now as we speak, and she said I have to return the router within 14 days, once Vonage receives the router, they will send me another?

Is that possibly true? I have to wait for them to receive my DEAD ROUTER? before they can send me a new one?

I also asked her if i have to pay for shipping to Vonage, and her answer was a quick YES.

So i have to pay for shipping for a router that died, when I already paid shipping for a working router? So because the router died on me, its my responsibility to pay shipping on a router that was defective?

Usual RMA process is they send the equipment first with a return label, once I get the device....THEN I HAVE 14 days to return the router or I will get charged for it.

Does she not know what she is talking about , or does Vonage really have that bad of an RMA procedure?

Anyone ever had to return a defective/doa unit before? did this happen?

Also, the thing that kills me, is that it worked all day yesterday?



Read The Full Thread:

Linksys RTP actually died on me, within 24 hours.


I do not have the answers to your other questions, but this is how your fried your
LOL, my router is not using the TELCO lines... I had a phone cable plugged into
Well then with a 99.99% MTBF I am sorry to say that you are number .01% :)
i know...s.ucks. I had better chances of winning the lottery than having
From what I've seen, they're very leinient about the 14 day policy... their shipping
Hey you sound like you are having fun too. When I got Vonage 1 1/2 yrs ago I got my RT312P
thanks for sharing the horror story, i'm hoping EXECs from vonage actually read
well, with 1.5 million phone lines with Vonage, there's bound to be problems.

pos_user posted "Hey guys, Yes im the new guy who has been testing all different ways to setup the" on 03/15/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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