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Vonage Hey folks!
I've been reading the postings here for quite some time. My service
Hey folks!
I've been reading the postings here for quite some time. My service has never been excellent, but I ran the speed test and I believe my ISP is the problem (AT&T). I've attached the results and was wondering what specifically do I need to tell the technicians at AT&T that needs to be improved?
I usually hear the caller very well, but they often complain that my voice is jarbled, so it is my outgoing that is the problem. I have QoS enabled on my network. This is my setup:
Netopia 2241N DSL modem (bridged ethernet mode) -> Dell 1800 PowerEdge Server (Small business server 2003 R2) -> Level One Fast Ethernet Switch -> All computers and two Motorola V2441 adapters.
QoS enabled on both network cards in the Server
I get similar results if the server is removed and the netopia DSL modem is set as a router. I have to keep the Netopia in bridged mode because I host my own e-mail.
Thanks for any advice.
Speed test statistics
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Download speed: 2728000 bps
Upload speed: 424992 bps
Quality of service: 70 %
Download test type: socket
Upload test type: socket
Maximum download pause: 94 ms
Average download pause: 10 ms
Minimum round trip time to server: 56 ms
Average round trip time to server: 256 ms
VoIP test statistics
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Jitter: you -> server: 2.3 ms
Jitter: server -> you: 3.6 ms
Packet loss: you -> server: 0.0 %
Packet loss: server -> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported VoIP lines: 7
Estimated MOS score: 4.0
Read The Full Thread: What do I need to tell my ISP
• Actually, the round trip time is a bit high, but those results aren't too bad. What
• This is the test result from the server (directly connected to the DSL modem) with
• Here's the results for the Boston call test:
It appears my latency is the problem.
• Your round trip time is high, and just as bad, or worse, with your local LAN equipment
homedesign posted "Hey folks!
I've been reading the postings here for quite some time. My service" on 06/09/2008 |
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