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You can recollect
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Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
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How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
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margins , please
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IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
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IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

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W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

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Vonage Hey folks... Here's the deal I have been using vonage for about 3 months now.

Hey folks...

Here's the deal I have been using Vonage for about 3 months now. The first two went by without a hitch. Then our modem died. Comcast was so kind as to replace it with a different model and whatnot as we were renting the modem from them. Since they have replaced it I have had horrible issues with audio quality. I can hear everything someone on the other end is saying to me, but every few words of what I say they hear dead air.

I ran the test at ... the results from San Jose from me were pretty good, but from me to San Jose:

1.0 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.58 14.4%
Latency 0.80 20.1%
Packet Discards 0.27 6.7%
Packet Loss 2.34 58.7%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Latency 1116 ms
Packet Discards 5.2%
Packet Loss 45.4%
Loss Periods
Min: 20 ms
Avg: 2520 ms
Max: 7540 ms
Burst Loss
Min: 1 ms
Avg: 22 ms
Max: 4271 ms
Signaling Quality
Post-Dial Delay 78 ms
Call Setup Time 94 ms
Media Delay 313 ms

Vonage speedtest results:
Upload Spead: 371kb
Downlaod: 2.6mb (kinda low right now compared to earlier reading of nearly 6)

I'm no genius, but 45% packet loss seems a bit steep. So, the question is who is at fault. Comcast points and says Vonage, and Vonage points and says comcast. Meanwhile Im stuck in the middle with a nearly useless phone :(

I have the LinkSys RTP300 Router, a Comcast SB5210 Modem. Any help would be awesome. If you need more info I would be more than happy to find it for you.

Read The Full Thread:

Comcast ~ SB5210 ~ RTP300 ~ Outbound Audio Loss

45% packet loss is not "very steep". It is absolutely and utterly ridiculous.
Well... I ran the test again with the Router out of the picture. It's not AS bad...
Well, the VoIP test runs for 15 seconds, and you say you get a complete dropout about
Actually, when the tech was out here to swap out the modem originally he redid all
As an update. The comcast tech came out today and diagnossed the 'weak signal strength'
You may want to check out this thread of what I went through with Comcast: Comcast,
Finally got resolved. Turns out the modem that they had recently swapped out my
Good to hear it got resolved. Funny that none of the Comcast techs (nor their

Dcampbell posted "Hey folks... Here's the deal I have been using vonage for about 3 months now." on 05/04/2006

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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