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Vonage Hey All, I recently moved and signed into vonage.com to change my address.



Hey All,

I recently moved and signed into vonage.com to change my address. After I changed my address, I get an email from Vonage that says my address could not be verified.

So I call Vonage help (what a waste of life that place is) and get some girl who can barely speak even broken english that couldnt grasp what I was trying to tell her. For some reason she thought I was just trying to turn on the service.. after telling her repeatedly that Ive had it set up for months, but just wanted to update my address, she finally had to sign on herself to see that it was already active and i needed to update my location. After I tell her thats what im trying to do but I get an email from Vonage saying it doesnt like my address, she says that I need to change my billing address to match my location address or it wont work.

Ive have had 2 seperate addresses listed since inception of this service without issue. I told her this and she continued to just read from the screen or whatever they do. I finally said OK, bye.

So what shall I do? I have a 3 y/o kid at home and really do not want to go without 911 service. Its just my luck ya know??

Any thoughts?



Read The Full Thread:

911 Problem, Just moved....


Bump... Please anybody ??
Run your address through Mapquest and re-enter the 911 address as Mapquest formats
Its an old neighborhood for sure... atleast mid 70's... and I entered the address
I think that the problem, based on other posts, is the use of Drive versus DR This
ill give that a shot.. Thanks!
2 issues now present... First, when using that USPS site to normalize my address,

mastamoon posted "Hey All, I recently moved and signed into vonage.com to change my address." on 01/10/2006

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