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Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

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Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage Here was what I learned: Pluses: Very fast porting of my previous



Here was what I learned:




Pluses:

Very fast porting of my previous business number (less than 5 business days) in the SE Mi area.

Only affordable way of managing two businesses with one phone number (ATT/SBC wants to rip you off if you want to keep your old number).

Inexpensive virtual number to make your presense in multiple communities (only $5 a month).

Fairly good quality voice connection.




Minuses:

Unreliable phone service (mostly because of my router), but part of the time, it is with Vonage. My router at both offices locks up on a regular basis, and it takes a little bit of debugging to get the phone lines to work. My recommendation would be to use a Vonage router as the primary router, rather than using your router to divy up the internet access. However, Vonage was responsible for at least a 1 hour down time during peak business hour (4 to 5 pm).

Unreliable caller ID service. Apparently, caller ID is provider dependent. My new office rings up in our old office with an incorrect caller ID. About 1/3 of calls made have no caller ID data.

Unreliable calls in and out - we would lose about 1 in every 30 calls.





Conclusion:

When you have a line problem with Vonage, check your router first.... Then blame Vonage if your router is fine.

But over all, it was an good business decision. Mainly because I have 2 land lines (ATT) to back up my Vonage main line. My only use for Vonage is to receive the phone calls and routing it to my ATT lines. If I had to depend on Vonage for all 5 lines - I would have alot of unhappy customers, and lose alot of calls.

My recommendation for businesses about Vonage - don't do it unless you are just looking for a phone service to manage your lines in multiple locations.



Read The Full Thread:

Pluses and minuses of Vonage for your business


I think it would be much wiser to have a better router in front of the Vonage device
I'm with arcking on this one - the Vonage routers are terrible routers. I couldn't
Mine would be, don't do anything that will have serious negative impact on your
I don't think that a business should put all its trust in VOIP. My problem number
I could say the same thing about any single technology that businesses use. If
First, I am a small business owner. If I could afford T1 fiberoptic in this area,
What you should say is that you don't advise a business using 'consumer quality
Shelco, you hit the nail on the head. Vonage is consumer quality VOIP. You

Mousey posted "Here was what I learned: Pluses: Very fast porting of my previous" on 07/06/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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