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Vonage Here's the original link to the story that was cut-and-pasted above:
http://www.kstp.com/article/
Here's the original link to the story that was cut-and-pasted above:
http://www.kstp.com/article/stories/S14441.html?cat=1
I'm still a little uncertain as to whether Vonage or his local 911 center put him on hold, it isn't clearly stated in the article, but they are clearly implying that he doesn't have E911 and a Vonage 911 call center put him on hold.
I'm not sure how relevant a couple of minutes on hold really was, frankly. If the house was fully involved by the time fire crews arrived, then how did he go back in the house? And if the fire crews were delayed by, say, 5 minutes on hold, would that have made the difference between "fully involved" and "able to save the house with moderate damage"?
Granted, understaffing 911 is bad, and if Vonage's call centers are understaffed for handling 911 then they most certainly need to solve that problem.
But the story is extrapolating a LOT. Of course, it's sexy, and it sells news.
Still and all, VoIP has a LOT fewer years under its belt than POTS, and of course 911 over VoIP is a really new phenomenon. So having an old cell or a backup plan is always a good idea.
Read The Full Thread: Internet phone delays 911 response to fire
• Found this today..
Everyone needs to be concerned with how their 911 service
• If anything, this underscores the imporatnce of having a backup, i.e cell phone,
• I agree..
I think you can still dial 911 with a cellphone that doesnt have service(correct
• There is something wrong here!
You CANNOT go back into a house that is "fully
• Got the story off of a news channel 5 website....So they can make things out to be
• I agree Firewall - if the Police and Fire Dept. were already there telling him not
• The ONLY reason I'd EVER go back in my burning house was if my wifey or any of the animals
• Yeah he is an idiot. Who runs into a burning building to save a computer?
• So did he call Vonage or 911? How did Vonage put him on hold?
• The home’s owner, Loren Veltkamp, says when he called 911, he was put on hold by
NateHoy posted "Here's the original link to the story that was cut-and-pasted above:
http://www.kstp.com/article/" on 02/27/2006 |
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