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dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Salt Lake City: impressions after several months

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Vonage Here's the friggin' e-mail I got from the "manager": Thank you for contacting

Here's the friggin' e-mail I got from the "manager":

Thank you for contacting Customer Care,

Here is a list of suggestions that may be helpful in resolving your issue. For additional information please feel free to review our help section located at

If you require further assistance you may contact us by replying to this email or by calling us at 1-vonage-help (1-866-243-4357).

1. Always check to make sure that you are connected to the Internet by opening your web browser or checking for email.

2. Check to make sure that all of your devices have power and are working properly. Make sure all of your Ethernet cables are properly connected and that the devices have connectivity.

3. After confirming that you have an Internet connection check the Dashboard in your web account for Service Announcements. Service Announcements are located on the right-hand side of your Dashboard screen. The Dashboard also gives you the ability to manage your Vonage account online, everything from updating your address and credit card information, adding additional lines and activating features. To learn more about the Dashboard click on the link below.

4. Reboot your phone adapter and your network. Rebooting the phone adapter and your network has been known to resolve service issues such as No dial tone and Caller ID. For more information how to properly reboot your phone adapter and network click on the link below.

5. I am experiencing poor audio quality (packet loss, dropouts, one way audio, echo, latency) when placing or receiving calls. What can I do about this?
If you are experiencing choppy audio during phones calls this issues is most likely due to a bandwidth or data packet loss issue with your Internet Service Provider. For more information on choppy audio or sound quality issues click on the link below.

6. I have no dial tone when I pick up the telephone connected to the phone adapter (no dial tone from the phone adapter).
See #4 above
Also check our Learning Center for troubleshooting tips for additional information at

5. I have poor audio quality
Poor or scratchy sound is a symptom of a problem with your network connection, network performance, or network card and access point drivers. For more information about audio quality issues click the link below.

6. I am having a problem with connecting International calls.
The first thing you should check is the status on your account. The status of your account will be listed on the top of the page in your web account. For more information about International calling, click on the link below.

7. I have problems with my Virtual number Virtual Phone Numbers are very inexpensive secondary numbers. They ring to your primary Vonage line or SoftPhone. For more information about virtual numbers, click on the link below for virtual Number User Guide.

8. I have problems with faxing.
If you are unable to send and or receive faxes try lowering the baud rate on the fax machine 9600. For information on faxing, click on the link below.

9. I have problems with my voicemail
Vonage Voicemail gives you complete control over your voicemail messages by phone and online. For more information about Voicemail, click on the link below for Voicemail User Guide.

10. For additional troubleshooting tips see the Installation and Troubleshooting Guide inside of your Vonage Welcome Kit. The Vonage Welcome Kit includes step-by-step instructions for installation and troubleshooting. Troubleshooting tips and guides can also be found online at

If you need additional information check out our Learning Center at: If you require further assistance, reply to this email by clicking on the reply button on your email program. Once we receive your reply a ticket will be opened so that we may further assist you.

Thanks again for contacting us.


Vonage Customer Care

Read The Full Thread:

RT31P2 no dial tone or short fast busy signal on either port

Earlier this morning, everything was fine. My RT31P2 sat behind a Buffalo WBR2-G54
Two more calls today. The first one was dropped 11 minutes into the call (I hate
I received the new router yesterday, hooked it up, and my worst fears were realized.
Just got through to Jersey (my 11th or 12th call), explained the problem, and he
And if anyone's questioning my motives or networking capabilities, I work for
I don't think anyone was Patrick... Also try under the

hawkmultimedia posted "Here's the friggin' e-mail I got from the "manager": Thank you for contacting" on 07/07/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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