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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

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Salt Lake City: impressions after several months

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Vonage Here's the friggin' e-mail I got from the "manager": Thank you for contacting

Here's the friggin' e-mail I got from the "manager":

Thank you for contacting Customer Care,

Here is a list of suggestions that may be helpful in resolving your issue. For additional information please feel free to review our help section located at

If you require further assistance you may contact us by replying to this email or by calling us at 1-vonage-help (1-866-243-4357).

1. Always check to make sure that you are connected to the Internet by opening your web browser or checking for email.

2. Check to make sure that all of your devices have power and are working properly. Make sure all of your Ethernet cables are properly connected and that the devices have connectivity.

3. After confirming that you have an Internet connection check the Dashboard in your web account for Service Announcements. Service Announcements are located on the right-hand side of your Dashboard screen. The Dashboard also gives you the ability to manage your Vonage account online, everything from updating your address and credit card information, adding additional lines and activating features. To learn more about the Dashboard click on the link below.

4. Reboot your phone adapter and your network. Rebooting the phone adapter and your network has been known to resolve service issues such as No dial tone and Caller ID. For more information how to properly reboot your phone adapter and network click on the link below.

5. I am experiencing poor audio quality (packet loss, dropouts, one way audio, echo, latency) when placing or receiving calls. What can I do about this?
If you are experiencing choppy audio during phones calls this issues is most likely due to a bandwidth or data packet loss issue with your Internet Service Provider. For more information on choppy audio or sound quality issues click on the link below.

6. I have no dial tone when I pick up the telephone connected to the phone adapter (no dial tone from the phone adapter).
See #4 above
Also check our Learning Center for troubleshooting tips for additional information at

5. I have poor audio quality
Poor or scratchy sound is a symptom of a problem with your network connection, network performance, or network card and access point drivers. For more information about audio quality issues click the link below.

6. I am having a problem with connecting International calls.
The first thing you should check is the status on your account. The status of your account will be listed on the top of the page in your web account. For more information about International calling, click on the link below.

7. I have problems with my Virtual number Virtual Phone Numbers are very inexpensive secondary numbers. They ring to your primary Vonage line or SoftPhone. For more information about virtual numbers, click on the link below for virtual Number User Guide.

8. I have problems with faxing.
If you are unable to send and or receive faxes try lowering the baud rate on the fax machine 9600. For information on faxing, click on the link below.

9. I have problems with my voicemail
Vonage Voicemail gives you complete control over your voicemail messages by phone and online. For more information about Voicemail, click on the link below for Voicemail User Guide.

10. For additional troubleshooting tips see the Installation and Troubleshooting Guide inside of your Vonage Welcome Kit. The Vonage Welcome Kit includes step-by-step instructions for installation and troubleshooting. Troubleshooting tips and guides can also be found online at

If you need additional information check out our Learning Center at: If you require further assistance, reply to this email by clicking on the reply button on your email program. Once we receive your reply a ticket will be opened so that we may further assist you.

Thanks again for contacting us.


Vonage Customer Care

Read The Full Thread:

RT31P2 no dial tone or short fast busy signal on either port

Earlier this morning, everything was fine. My RT31P2 sat behind a Buffalo WBR2-G54
Two more calls today. The first one was dropped 11 minutes into the call (I hate
I received the new router yesterday, hooked it up, and my worst fears were realized.
Just got through to Jersey (my 11th or 12th call), explained the problem, and he
And if anyone's questioning my motives or networking capabilities, I work for
I don't think anyone was Patrick... Also try under the

hawkmultimedia posted "Here's the friggin' e-mail I got from the "manager": Thank you for contacting" on 07/07/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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